Leslie Mariano
San Jose,CA
Summary
Proactive and customer-oriented, my tenure at Starbucks honed my expertise in guest service and time management skills in fast-paced environment. I excelled in creating a welcoming atmosphere, leading to increased sales through effective product promotions and loyalty program advocacy. My collaborative skills ensured seamless team coordination, significantly enhancing workflow efficiency during peak times. Looking to transition into new field where these transferrable skills can be effectively utilized.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
06.2022 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Prepared and served beverages and food items according to standardized recipes.
- Operated cash registers to process payments and manage transactions.
- Maintained the store by cleaning and organizing workspace, adhering to health and safety standards to ensure customer satisfaction.
- Restocked inventory, monitored supplies, and communicated needs to management.
- Collaborated with team members to keep workflow efficiency and meet customer demands during high-traffic periods.
- Promoted loyalty programs, seasonal promotions, and additional products, contributing to increased sales
Education
Kinesiology - Sports Medicine
West Valley College
Saratoga, CA05-2025
Skills
- Time management
- Guest Service
- Cash Register operations
- Product Promotions
- Managing food and drink orders
- Prioritizing tasks during high-volume periods
- Coordinating and collaborating with team members
- Maintain cleanliness and organization of the work space
- Safe food handling
Timeline
Barista
Starbucks
06.2022 - Current
Kinesiology - Sports Medicine
West Valley College
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