Leslie Mendoza-Hapin
Daly City,CA
Summary
Enthusiastic practice coordinator practice motivated to work with patients, families, and care teams efficiently. Friendly, adaptable, and collaborative professional successfully devising satisfying solutions to complex problems.
Overview
7
7
years of professional experience
Work History
Chief Administrative Officer / Real Estate Exec.
First Republic Bank/JPMorgan Chase & Co.
11.2021 - Current
- Oversee and manage administrative operations to ensure the smooth functioning of the organization.
- Coordinate and assist in project planning, scheduling, and execution
- Develop and implement policies and procedures to improve operational efficiency
- Coordinate meetings, and provide administrative support to project teams
- Liaise with clients and vendors to facilitate project communication and coordination
- Maintain project documentation and records, ensuring accuracy and accessibility
- Provide leadership and support, fostering a positive and productive work environment
Tx/Patient Coordinator and Accounts Coordinator
Nakamitsu And Macapagal Dental
02.2020 - 11.2021
- Proficiently communicate treatment plans, ensuring patients understand procedures, financials, and insurance coverage.
- Coordinate scheduling for treatment, consultations, and follow-up appointments, optimizing patient flow and maximizing productivity.
- Collaborate with back-office team members to ensure a cohesive approach to patient care and treatment planning.
- Manage accounts receivable and accounts payable processes, including invoicing, billing, and all collations.
- Reconcile financial discrepancies and resole billing issues in a timely manner.
Tx/Patient Coordinator/General/Periodontics Asst.
Bronzini Dental Group
01.2017 - 02.2020
- Utilize electronic health records systems to maintain accurate patient records and track treatment progress.
- Handled patient inquiries, resolved concerns, and provided exceptional customer service to enhance patient satisfaction.
- Verify insurance coverage, process payments and assist patients with financial agreements.
- Greeted and assisted patients, ensuring their comfort and satisfaction throughout their visit.
- Proficiently assist periodontists and general dentists in a fast-paced clinical setting.
Education
High School Diploma -
South San Francisco High School
South San Francisco, CADental Assisting
Reginal Occupational Program
Burlingame, CASkills
- Operations/Project Management
- Financial coordination
- HIPAA Compliance
- Treatment Planning
- Office Administration
- Employee Training
- Payment plans
Timeline
Chief Administrative Officer / Real Estate Exec.
First Republic Bank/JPMorgan Chase & Co.
11.2021 - Current
Tx/Patient Coordinator and Accounts Coordinator
Nakamitsu And Macapagal Dental
02.2020 - 11.2021
Tx/Patient Coordinator/General/Periodontics Asst.
Bronzini Dental Group
01.2017 - 02.2020
High School Diploma -
South San Francisco High School
Dental Assisting
Reginal Occupational Program