Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
8
8
years of professional experience
Work History
Medical Assistant
The Kidney and Hypertension
Fort Lauderdale, FL
06.2025 - Current
Managed appointment scheduling and medical records, improving workflow efficiency.
Conducted vital sign assessments.
Coordinated patient follow-up appointments and referrals, optimizing continuity of care.
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Retrieve blood work results from different diagnostic centers and review any critical results and brought to doctors attention.
Did Hospital billing for doctors each time they seen a patient who has been admitted and Dialysis billing once a month.
Processed medical claims efficiently, ensuring adherence to coding guidelines and compliance regulations.
Reviewed patient billing statements for accuracy, identifying discrepancies and correcting errors promptly.
Chiropractic Office Manager
Avalon Medical
Fort Lauderdale, FL
07.2022 - 05.2025
Managed daily operations of the chiropractic office, ensuring a smooth workflow for patients and staff alike.
Oversaw all aspects of patient care coordination, including appointment scheduling, treatment plans, and follow-up communication.
Fostered a welcoming atmosphere within the waiting area that put patients at ease before their appointments began.
Enhanced staff productivity through regular training sessions and performance evaluations.
Increased patient retention by providing exceptional customer service and addressing any concerns promptly.
Assisted with physical therapy
Front Desk Representative
TotalMD
Fort Lauderdale, Florida
01.2022 - 07.2022
Maintained front desk cleaned and organized
Greet and welcomed patients as they come and go
Answer all incoming calls
Check in and out patients, processed payments and updated financial report
Scheduled appointments for all departments and specialist
Completed referrals for patients to see specialist
Look for specialist that are in network with patients health plan
Requested medical records from hospitals
Scanned and updated patients charts
Mail out subpoenas for all car accident cases in a timely manner
Assisted manager with placing supplies order for the office
Assisted patients with filling out new patients paperwork and car accident cases when needed
Medical Records Support Associate
Mednax Medical Group
Sunrise, Florida
01.2020 - 11.2021
As a medical records support associate, I assisted the Posting Administration Department by conducting the following:
After payment batches are posted and reconciled, I identified flagged EOB's within the batches and performs these duties prior to filing:
Copied all cross practice payments
Copied all secondary insurance EOB's
Copied all CBC's (Credit Balances Created)
For Hearing Screen only accounts: copied all secondary insurance.
Faxes cover sheets to other Regions daily.
Copied all non-paid EOB's for other regions.
Mailed out medical records, appeals, correspondence and claims to insurance companies
Sent out back-up copies of payment and non-paid EOB's to other regions on a weekly deadline.
Distributed incoming faxes for Accounts Receivable department
I provided support for Credit Balance Specialists
I provided support for Accounts Receivable Manager/Supervisor
I assisted the Patient Accounts Support
I maintained strict confidentiality in accordance with HIPAA regulations and Company policy
Health Insurance Call Center Representative
Health Advisors
Tamarac, Florida
05.2019 - 12.2019
Answer calls with clear and effective communication
Pre-qualified insurance agents
Prepare customer files for phone conversation with licensed agent
Verify customer files for screening process with agent within state according to guidelines and HIPPA regulations
Medical Data Entry Clerk
Aptitude Marketing Group
Coral Springs, Florida
09.2018 - 05.2019
Maintained database by entering new and updated patient information
Prepared source data for computer entry by compiling and sorting information.
Verified and entered patient information by reviewing, correcting, and reentering data.
Purged files to eliminate duplication of data.
Maintained operations by following policies and procedures.
Contributed to team effort by accomplishing related results as needed.
Perform a variety of other duties as specified.
Present a positive and professional demeanor of all job duties.