Dj, art, welding, modeling, acting, dance
Leslie Naugle
Glenwood Springs,CO
Summary
Highly motivated and tech-savvy professional with a strong background in customer service. Passionate about technology and eager to contribute to a dynamic and innovative work environment. Known for the ability to quickly grasp new concepts and apply creative problem-solving skills. Seeking a career opportunity that allows leveraging interests in technology and customer service to drive impactful results.
Overview
17
17
years of professional experience
Work History
Store associate/ key holder
Basalt Printing
01.2020 - 01.2025
- Proficient in computer technology and programs
- Troubleshot technical issues efficiently to minimize delays in project completion times.
- Trained new staff on operating printing machinery
- Customized printing solutions for clients, meeting specific needs and preferences.
- Collaborated with design team to ensure accurate and high-quality final products for clients.
- Managed multiple projects simultaneously while maintaining strict attention to detail and meeting all deadlines.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Front Desk Team Lead/Manager
Glenwood Hot Springs Resort
01.2017 - 01.2020
- Day to day management of the Front Desk agents
- Hiring and training new agents
- Compiling and monitoring reports, booking contracted vacation companies and executing inventory a
- Monitoring guest reviews and executing plans with other managers to guarantee the best experience for guests
- Monitored website, front desk computer program, printers, phone systems and network and coordinate with tech. department conveying issues.
- Accomplishments: Promoted after one year
Founder
Thin Lezzly Productions
09.2015 - 07.2017
- Established trusted relationships with local venues in order to book events regularly
- Extensive marketing and event promotions through several publicity and social media outlets
- Planned and executed events with undeniable bills to entertain concert goers with the intention to showcase talented musicians and eclectic vendors, while making the venue a significant amount of revenue
- Maintained accurate records of all event expenditures, ensuring budget compliance across multiple projects.
Assistant Venue Manager
Lamberts Austin
12.2015 - 03.2017
- Collaborated with internal departments to deliver comprehensive event solutions tailored to client needs and expectations.
- Help maintain a smooth experience for musicians and concert attendees.
- Managed venue schedules, ensuring optimal utilization of space and resources.
- Accomplishments: Established a trusting relationship with venue's manager and by being a significant help means that Lamberts general manager is happy with the management of the venue
- Monitored inventory levels for essential supplies, avoiding stockouts during peak times or high-demand events.
Co-Founder
Frenchie Smith Records
01.2010 - 01.2015
- Co-founder of rock n' roll record label with former employer in order to showcase and sign talented local Austin bands that were capable of becoming worthy in and outside of Austin, Texas
- Managed the entire label which includes the following duties: A&R, PR, online presence, networking and marketing, overseeing booking, artwork, merchandise, tour booking, and management:
- I obtained licensing contracts with music publishers and artists
- Developed marketing materials and campaigns to boost brand awareness and customer engagement,
- Accomplishments: Successful showcases and tours including official and un official SXSW and CMJ concerts
- Record releases with bands such as The Boxing Lesson, Smoke And Feathers, Scorpion Child, and Purple which for a few have progressed significantly in the industry
Producer Assistant
The Bubble Studio
01.2008 - 01.2009
- Assisted in audio engineering duties such as microphone placements, wrapping/organizing cables and maintaining audio gear
- Basic duties included booking bands to the studio and other administration work
- Accomplishments: Gained knowledge of studio management
- Gained experience of audio engineering with a professional music producer
Education
No Degree - Information Technology
Colorado Mountain College
Glenwood Springs, CO04-2025
Media Technical Institute - audio engineering techniques, music business, music theory
Media Technical Institute
01.2008
Skills
- Microsoft Office
- WordPress
- Gator hosting
- Bluehost
- Mail Chimp
- Lightroom
Interests
Timeline
Store associate/ key holder
Basalt Printing
01.2020 - 01.2025
Front Desk Team Lead/Manager
Glenwood Hot Springs Resort
01.2017 - 01.2020
Assistant Venue Manager
Lamberts Austin
12.2015 - 03.2017
Founder
Thin Lezzly Productions
09.2015 - 07.2017
Co-Founder
Frenchie Smith Records
01.2010 - 01.2015
Producer Assistant
The Bubble Studio
01.2008 - 01.2009
No Degree - Information Technology
Colorado Mountain College
Media Technical Institute - audio engineering techniques, music business, music theory
Media Technical Institute
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