Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

LESLIE NGAYI

Houston,Texas

Summary

SENIOR SCRUM MASTER with over 8 years of experience with ability to understand and build complex systems and focusing relentlessly on removing impediments from teams and delivering customer-centric products and features. Led 3 teams of 9-16 people across technology, business, and designs departments.

Overview

11
11
years of professional experience

Work History

ScrumMaster/ Agile Delivery Lead

Wells Fargo
Wilmington, DE
11.2017 - Current
  • Administered Kanban principles as a scrum master that reduced the cycle time by 20% which increased the teams throughput in less than 9 weeks
  • Supported and educated 3 product owners with respect to grooming and maintaining product backlogs
  • Steer the company implementation and adaptation of JIRA which reduced the time to create and manage tickets by an average of 2 days
  • Navigate from road map to plan, influencing sequencing, resolving dependencies, identifying, and mitigating risk
  • Drive estimation of work towards goals/milestone using agile techniques and mindset to create a plan and manage the plan using enterprise tools
  • Utilized team feedback and agile metrics from Tableau Report to Display the Jira Align - Data integrity Dashboard to identify discrepancy and work with the team to fix the discrepancy to continuously improve.

Senior Scrum Master

UnitedHealth Group, Washington
Washington DC
01.2015 - 11.2017
  • Organized and improved agile practices and values which increased the productivity and overall team satisfaction by an average of 10%s
  • Initiated and facilitated Scrum community of practice (CoP) to provide support for new scrum master and supported the enterprise agile transformation need
  • Updated agile tracking system to provide transparency of product and sprint backlog and improve lean and agile practices at enterprise level to promote synchronization, alignment, and flow
  • Simultaneously managed 28 subordinates including developers and UI/UX designers
  • Assisted the RTE with PI planning and release planning activities and managed the team using scaled agile framework to deliver critical, time sensitive and artifacts required to support the program.

ScrumMaster/Oracle DBA

Fidelity Investment
Merrimack, NH
06.2011 - 12.2014
  • Facilitated the adoption of scrum and agile principles to help organization transition to an agile culture which brought about an increase in transparency, stakeholder engagement and team’s productivity
  • Grew the maturity level of Scrum by timely analyzing maturity of Scrum and devising effective strategies
  • Doubled team velocity, throughput, burndown,and cumulative flow of 3 cross-functional teams
  • Lead problem solving and coordination effort between various business units while working closely with the IT project manager to create, maintain product backlog and define user stories according to business values
  • Using operational metrics and reports, I performed daily, weekly, and monthly review analysis of the current process
  • Use Jira align to automate transparency into capacity management and team allocation, prioritize highest value intent, making real trade of decisions and management off strategic platform road map.

Education

BSc - Computer Engineer

University of Buea
2010

Skills

  • Agile Methodology/Project Management /Team Training & Leadership /Lean & Kanban/Problem Resolution/Innovation & Change Management /Pair Programming & XP /Lean/Azure DeVops/CI/CD/JIRA

Accomplishments

  • Certified Scrum Master (CSM)
  • SAFe Agilest (SA)
  • AWS
  • Jira Admin

Timeline

ScrumMaster/ Agile Delivery Lead

Wells Fargo
11.2017 - Current

Senior Scrum Master

UnitedHealth Group, Washington
01.2015 - 11.2017

ScrumMaster/Oracle DBA

Fidelity Investment
06.2011 - 12.2014

BSc - Computer Engineer

University of Buea
LESLIE NGAYI