Leslie Parker
Wesson,MS
Summary
Seasoned RN Case Manager with a robust background in direct patient care and case management at VITAS Healthcare. Expert in interdisciplinary collaboration and patient and family advocacy, ensuring optimal patient outcomes. Demonstrates acute care expertise and strong clinical judgment, significantly enhancing patient recovery processes.
Overview
22
22
years of professional experience
Work History
RN Case Manager
VITAS Healthcare
San Antonio, TX
12.2019 - 02.2024
- Provided direct nursing care such as wound dressing changes, IV therapy, medication administration and patient education.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Actively participated in multidisciplinary rounds discussing complex cases with members of the healthcare team.
- Provided emotional support and counseling to patients dealing with chronic illness or end-of-life issues.
- Conducted weekly interdisciplinary team meetings to review case management activities for assigned caseloads.
- Monitored and evaluated effectiveness of treatment plans and interventions.
- Assessed patient's physical, mental, and psychosocial health status to develop individualized care plans.
- Provided emotional support to patients and their families during difficult times.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Referred patients to specialized health resources or community agencies to furnish additional assistance.
- Communicated regularly with family members regarding patient care needs and progress toward goals.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Collaborated with physicians, nurses, and other healthcare professionals to ensure optimal patient outcomes.
- Reviewed clinical data including lab results, radiology reports and vital signs to assess appropriateness of treatments.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Registered Nurse Supervisor
Heartland Wellness and Rehab
San Antonio, TX
06.2019 - 12.2019
- Vaccinated patients to protect individuals from measles, pneumonia, influenza and other illnesses of concern.
- Supported needs of 30+ patients per day with compassionate and quality care in subacute environment.
- Collaborated across disciplines to give every patient optimal care and support.
- Delivered medications via oral, IV, and intramuscular injections, monitoring responses to catch and address new concerns.
- Administered different therapies and medications in line with physician’s orders and treatment plan.
- Observed and reported patients’ condition, progress and medication side effects to accurately document for future reference and review by other care team members.
- Provided leadership during emergency situations ensuring high standards of patient safety are met.
- Observed nurse administration of oral, intramuscular, and IV medications to patients as prescribed, monitoring responses for adverse reactions.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Maintained records management system to process personnel information and produce reports.
- Utilized critical thinking skills to assess patient needs and provide appropriate interventions.
Telephone Triage Registered Nurse
NCCM
San Antonio, TX
05.2018 - 04.2019
- Performed triage on all incoming patients and determined severity of injuries and illnesses.
- Updated patient charts using Carelink, including adding new and existing medications, to keep records current and support accurate treatments.
- Used first-hand knowledge and clinical expertise to advocate for patients.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Applied nursing expertise to meet needs of pediatric, gynecological, and adult patients through telephone triage.
Travel Registered Nurse
American Mobile Healthcare
San Diego, CA
07.2017 - 04.2018
- Evaluated vitals and presenting symptoms to understand and properly treat conditions.
- Delivered medications via oral, IV and intramuscular injections, monitoring responses to catch and address new concerns.
- Collaborated across disciplines to give every patient optimal care and support.
- Vaccinated patients to protect individuals from measles, pneumonia, influenza and other illnesses of concern.
- Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems.
- Completed head-to -toe physical assessments and interpreted diagnostic tests, leveraging information to facilitate care planning, implementation and management.
- Monitored patient condition, including interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Provided complete care to patients, including physical assessments, medication and IV administration and chronic disease management.
- Educated family members and caregivers on patient care instructions.
- Participated in education activities, including evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Night Shift Charge Nurse
Baylor Scott & White Health
Temple, TX
07.2009 - 07.2017
- Performed patient assessments and adjusted care plans accordingly.
- Ensured top-level care by focusing on patient safety and dignity.
- Built rapport with patients and family members to deliver exceptional care.
- Administered wound care, medications, and any necessary treatments.
- Completed clinical tasks in accordance with hospital policy.
- Completed head-to -toe physical assessments and interpreted diagnostic tests, leveraging information to facilitate care planning, implementation and management.
- Applied nursing expertise to meet needs of 7 patients in challenging Med/surg/tele environment.
- Explained course of care and medications, including side effects to patients and caregivers in easy-to-understand terms.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Provided direct patient care, stabilized patients and determined next course of action.
Travel Registered Nurse
American Mobile Nursing
San Diego, CA
03.2003 - 06.2009
- Evaluated vitals and presenting symptoms to understand and properly treat conditions.
- Delivered medications via oral, IV and intramuscular injections, monitoring responses to catch and address new concerns.
- Provided complete care to patients, including physical assessments, medication and IV administration and chronic disease management.
- Monitored patient reactions after administering medications and IV therapies.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Participated in education activities, including evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Acted efficiently in patient emergencies such as blue codes and rapid response situations.
Registered Nurse
Ocean Springs Hospital
Ocean Springs, MS
11.2001 - 03.2003
- Administered prescribed medications and monitored and documented patient responses.
- Worked with patients, family, caregivers and primary care physicians to create individualized plans of care and coordinate care.
- Performed ongoing assessments to evaluate mental health needs, working with multidisciplinary team to develop, initiate, manage and modify individualized plans of care.
- Managed patients recovering from medical or surgical procedures, including facilitating wound care, ostomy care, pressure ulcer prevention and pain management.
- Organized and managed care of patients undergoing various therapies and procedures, including all types of abdominal surgeries and bariatric procedures.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Managed care from admission to discharge, including patient assessments, care planning, health educations and discharging to provide comprehensive care to over 7 patients daily.
- Coordinated patient care with hospital standards.
- Provided quality direct patient care and education to advance patient care initiatives and treat chronic conditions.
- Detected patient reactions, deteriorations and improvements and accurately reported results in patient records.
- Provided skilled emergency response in critical situations.
Education
Associate of Science - Nursing
Mississippi Gulf Coast Community College
Gautier, MS2000
Some College (No Degree) - Medicine
Mississippi University For Women
Columbus, MSSkills
- Patient consultation
- Chemotherapeutic drug administration
- Symptom management
- Data entry
- Chronic disease management
- Preventative health
- Patient and family advocacy
- Acute care expertise
- Strong clinical judgment
- Collecting vitals
- Oxygen saturation standards
- Intravenous therapy
- Tracheostomy care
- Medication administration
- Clinical assessment
- Home care management
- Multidisciplinary approach
- Palliative care
- Medication management
- Documentation
- Neurological care
- Immunizations and vaccinations
- Home healthcare
- Geriatric care
- Critical thinking
- Cardiac care
- Stroke patient care
- Diabetes management
- Active listening
- Pain management
- Multitasking capacity
- Interdisciplinary collaboration
- Direct patient care
- Mental health evaluation
- Crisis intervention
- Psychosocial analysis
- Suicide prevention
- Therapeutic communication
- Medical documentation
- End-of-life care
- Oncology treatment planning
- Chemotherapy administration
- Chemotherapy drug administration
- Oncological emergencies
Accomplishments
- Supervised team of 5-8 staff members.
Education
Some College (No Degree)
Timeline
RN Case Manager
VITAS Healthcare
12.2019 - 02.2024
Registered Nurse Supervisor
Heartland Wellness and Rehab
06.2019 - 12.2019
Telephone Triage Registered Nurse
NCCM
05.2018 - 04.2019
Travel Registered Nurse
American Mobile Healthcare
07.2017 - 04.2018
Night Shift Charge Nurse
Baylor Scott & White Health
07.2009 - 07.2017
Travel Registered Nurse
American Mobile Nursing
03.2003 - 06.2009
Registered Nurse
Ocean Springs Hospital
11.2001 - 03.2003
Associate of Science - Nursing
Mississippi Gulf Coast Community College
Some College (No Degree) - Medicine
Mississippi University For Women