Leslie Parker-Faison
RAEFORD,NORTH CAROLINA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Bus Operator
WMATA
Washington, DC
05.2016 - 05.2024
- Provided safe and reliable transportation for passengers to their destinations.
- Performed pre-trip inspections on vehicles, ensuring that all safety equipment was in proper working order.
- Assisted disabled passengers with boarding and exiting the bus at designated stops.
- Adhered to set schedules while operating buses safely along assigned routes.
- Reported any mechanical issues or passenger disturbances to supervisors immediately.
- Responded quickly and calmly to emergency situations such as medical emergencies or accidents involving the bus.
- Answered customer inquiries regarding transit services, schedules, directions and transfers when necessary.
- Followed established protocols for dealing with disruptive passengers or other incidents aboard buses.
- Complied with local traffic regulations and safety requirements for bus operation.
Patient Care Technician
Virginia Hospital Center
Arlington, VA
01.2011 - 06.2016
- Provided direct patient care and assistance to healthcare team members.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Maintained accurate records of patient care, condition, progress, and concerns.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Collected specimens such as urine samples for testing purposes according to established protocols.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Assisted with patient admissions, discharges and transfers.
Lead Direct Support Professional
RHA Health Services LLC
Kannapolis, NC
04.2010 - 01.2011
- Provided direct support to clients in activities of daily living such as hygiene, meal preparation, and housekeeping.
- Trained new staff members on safety protocols and best practices for providing quality services to individuals with disabilities.
- Scheduled employee shifts
- Prepared monthly grocery budget
- Assisted clients with grocery shopping
- Documented compliance and non-compliance of medication
- Redirected negative behavior for the purposes of goal achievement
- Escorted clients to various locations and other activities in the community
- Assisted clients with life skills
Psychiatric Nursing Assistant
Department of Mental Health
Washington, DC
01.2007 - 01.2010
- Monitored and documented changes in patient behavior and moods.
- Assisted in the implementation of individualized treatment plans for each patient.
- Supported patients in activities of daily living, such as bathing and dressing.
- Encouraged patients to participate in recreational activities and group therapy sessions.
- Observed patients during meals, leisure times, and other activities to ensure safety and well-being. Transported patients to various locations such as doctor appointments, court hearings, etc.
- Participated in team meetings to discuss patient care plans and goals.
- Maintained confidentiality regarding all aspects of patient care according to HIPAA standards.
- Performed regular assessments on assigned patients to identify any medical or psychological needs that may require further attention.
- Ensured a safe environment for all patients by monitoring their behaviors closely and intervening when necessary.
- Collaborated with other healthcare professionals on developing treatment plans tailored specifically for each patient's needs.
- Assisted patients in accomplishing activities of daily living skills (ADLs).
- Observed and documented patient behavior accurately in Electronic Health Record (EHR).
- Emotionally supported, one-on-one patients, monitoring changes in behavior for potentially dangerous changes.
Education
High School Diploma -
John F. Kennedy
Silver Spring, MD06-1997
Skills
- Safe Driving Practices
- Time management
- Compliant resolution
- Written communication
- Task prioritization
Timeline
Bus Operator
WMATA
05.2016 - 05.2024
Patient Care Technician
Virginia Hospital Center
01.2011 - 06.2016
Lead Direct Support Professional
RHA Health Services LLC
04.2010 - 01.2011
Psychiatric Nursing Assistant
Department of Mental Health
01.2007 - 01.2010
High School Diploma -
John F. Kennedy
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