Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leslie Ramirez

Addison,IL

Summary

Proven customer service expert with a track record of enhancing customer satisfaction at Chipotle Grill. Fluent in English in Spanish, demonstrating exceptional communication skills and a strong work ethic. Skilled in managing high-pressure situations and improving service delivery, ensuring reliability and punctuality. Achieved noticeable accuracy and financial transactions, and embodying patience, and empathy towards customer needs. Demonstrates strong and the analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

3
3
years of professional experience

Work History

Cashier/Crew Member

Chipotle Grill
05.2022 - 06.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.

Host

IHOP
11.2021 - 07.2022
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Education

High School Diploma -

Addison Trail High School
Addison, IL
05.2023

Skills

Customer Service

Customer Assistance

Work Ethic and Integrity

Patience and Empathy

Time management skills

New staff training

Reliability and punctuality

Friendly, Positive Attitude

Teamwork and Collaboration

Flexible and Adaptable

Timeline

Cashier/Crew Member

Chipotle Grill
05.2022 - 06.2024

Host

IHOP
11.2021 - 07.2022

High School Diploma -

Addison Trail High School
Leslie Ramirez