Leslie Rangel
Houston,TX
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
5
5
years of professional experience
Work History
Receptionist
J Lash Studio
10.2020 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Managed multiple tasks and met time-sensitive deadlines.
Translator
Casa Del Espiritu Santo
12.2018 - Current
- Translated documents from Spanish to English or vice versa.
- Replicated flow, style, and overall meaning of original texts.
Nanny
Care.com Inc
04.2019 - 11.2019
- Assisted with light housekeeping duties as well as running errands.
- Built positive and nurturing environments to support child social and emotional growth.
- Worked with special need children as well.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Administered basic first-aid and medication in emergency situations.
Customer Service Associate
Pastel Boutique
10.2018 - 03.2019
- Exceeded service objectives by applying proven customer service and sales best practices
- Maintained customer happiness with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Cultivated customer loyalty, promoted repeat customers and improved sales
- Offered advice and assistance to customers, paying attention to special needs or wants
- Counted cash in register drawer at beginning and end of shift
Education
High School Diploma -
Eisenhower High School
Houston, TXMay 2017
Some College (No Degree) - Criminal Justice
University of Houston - Downtown
Houston, TXSome College (No Degree) - Criminal Justice
Lone Star College System
Current
Skills
- Public speaking
- Bilingual
- Marketing and advertising
- Team building
- Billing and invoicing
- Time Management
- Personable Demeanor
Accomplishments
- Documentation
Wrote and edited documents to keep staff informed on policies and procedures - Used Microsoft Excel to develop inventory tracking spreadsheets
Timeline
Receptionist
J Lash Studio
10.2020 - Current
Nanny
Care.com Inc
04.2019 - 11.2019
Translator
Casa Del Espiritu Santo
12.2018 - Current
Customer Service Associate
Pastel Boutique
10.2018 - 03.2019
High School Diploma -
Eisenhower High School
Some College (No Degree) - Criminal Justice
University of Houston - Downtown
Some College (No Degree) - Criminal Justice
Lone Star College System
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