Summary
Work History
Education
Skills
Timeline
Generic

Leslie Reuter

Wausau

Summary

Exceptional customers service goals, making sure each customers is greeted with the utmost respect, highly motivated learner with good communication skills, POS and computer knowledge. I work well within a team and believe in compassion for all.

Work History

Store Manager

Dollar Tree
Merrill
2024 - 2026
  • Supervised daily operations to ensure compliance with company policies and procedures.
  • Trained and mentored staff on customer service best practices and operational standards.
  • Managed inventory levels, optimizing stock availability and minimizing waste.
  • Analyzed sales data to identify trends, adjusting merchandising strategies accordingly.

Server/Hostess/Cleaner/Expo Prep Cook

Malarkeys Pub
Wausau, WI
2020 - 2024
  • Provided exceptional customer service in fast-paced environment.
  • Assisted with menu recommendations and daily specials to enhance guest experience.
  • Processed transactions efficiently using point-of-sale systems.
  • Maintained cleanliness and organization of dining area for optimal guest satisfaction.
  • Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Assistant Manager

50-50 Factory Outlet
Schofield, WI
2018 - 2020
  • Assisted in managing daily operations to enhance customer satisfaction and streamline workflows.
  • Coordinated staff schedules to ensure optimal coverage during peak business hours.
  • Implemented inventory management systems to maintain stock levels and reduce discrepancies.
  • Trained new employees on store policies, procedures, and customer service standards.

Certified Nursing Assistant/Unit Clerk

Aspirus Wausau Hospital
Wausau, WI
2007 - 2018
  • Assisted patients with daily living activities, ensuring comfort and dignity.
  • Monitored vital signs, documenting changes to support nursing assessments.
  • Maintained cleanliness and organization of patient care areas for safety.
  • Collaborated with healthcare team to implement patient care plans effectively.
  • Supported mobility assistance, enhancing patient independence during rehabilitation.
  • Trained new staff on protocols and best practices in patient care delivery.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.

Education

High School Diploma -

Tomahawk High
Tomahawk, WI

Generals

Nicolet
Rhinelander, WI

Nursing

Purdue Calumet
Hammond, IN

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Team leadership
  • Training and mentoring
  • Cash management
  • Inventory control
  • POS systems

Timeline

Store Manager

Dollar Tree
2024 - 2026

Server/Hostess/Cleaner/Expo Prep Cook

Malarkeys Pub
2020 - 2024

Assistant Manager

50-50 Factory Outlet
2018 - 2020

Certified Nursing Assistant/Unit Clerk

Aspirus Wausau Hospital
2007 - 2018

High School Diploma -

Tomahawk High

Generals

Nicolet

Nursing

Purdue Calumet

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