LESLIE Richardson LPN
Ocala,FL
Summary
Highly skilled, tech-savvy and versatile nurse with expertise ranging from telehealth, utilization review and operating room settings, seeking a dynamic position that allows application of my diverse skill sets and provide exceptional patient care. Committed to leveraging my comprehensive knowledge and experience to contribute to a healthcare team and optimize patient outcomes.
Overview
13
13
years of professional experience
1
1
Certification
Work History
MentalHealth/TraumaNurse
The Refuge-A Healing Place
02.2023 - Current
- Delivered compassionate care to diverse populations including children, adolescents, adults, seniors, veterans, LGBTQ+ individuals experiencing a range of mental health issues.
- Educated patients and families on mental health conditions, treatments, coping strategies, and available resources.
- Assisted in the development of mental health policies and procedures for the nursing department, fostering a culture of continuous improvement.
- Expedited urgent requests for prior authorization, ensuring timely access to critical medical treatments and medication.
- Maintained accurate documentation of patient progress, treatment plans, and medical histories in compliance with regulatory standards.
- Served as a preceptor for new hires or nursing students ensuring proper orientation into the role of Mental Health Nurse within the clinical setting.
Admissions/Utilization Review Nurse
Recovery Centers Of America
08.2018 - 02.2023
- Provided thorough assessments and accurate documentation, ensuring proper placement within appropriate units.
- Collaborated with insurance providers to verify coverage, obtain necessary authorizations, and facilitate payment arrangements as needed.
- Served as an advocate for patients'' rights by addressing any concerns or grievances related to their admission experience promptly and professionally.
- Contributed to a positive work environment by fostering teamwork among staff members, offering support and guidance when needed, and consistently demonstrating professionalism in all interactions.
- Performed prior authorization review of services/medications requiring notification.
- Streamlined the admissions process for increased efficiency and reduced waiting times.
- Obtained authorizations from multiple insurance carriers for various levels of care.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
HEDIS Review Nurse/ Family Medicine Nurse
Fort Belvoir Community Hospital
09.2016 - 08.2018
- Conducted remote patient education sessions on topics such as disease management, nutrition, and self-monitoring techniques for improved health outcomes.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Improved patient outcomes with thorough assessment, identification of potential issues, and prompt intervention via telehealth consultations.
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Reduced hospital readmissions by closely monitoring patients'' health conditions and coordinating care with healthcare providers.
- Audited charts and reviewed clinical documents to verify accuracy.
- Streamlined processes for medication management, ensuring accuracy and adherence to prescriptions while managing refills remotely.
- Promoted continuity of care by maintaining accurate documentation and sharing relevant information with multidisciplinary team members.
- Acted as a liaison between patients and other healthcare providers, facilitating seamless communication and coordination of care efforts.
- Performed additional clinic and non-triage nurse duties such as instructing patients in general and specific medical care and health issues and administering or dispensing medication and injections.
- Improved HEDIS performance by conducting thorough medical record reviews and data extraction.
- Utilized advanced analytical skills to identify and resolve discrepancies in reported HEDIS measure results.
- Maintained strict adherence to HIPAA regulations while handling sensitive patient information during the review process.
LPN School Nurse
Grace Brethren Christian School
08.2014 - 09.2016
- Administered medications according to physician orders, monitoring for adverse reactions or side effects in a timely manner.
- Conducted comprehensive health assessments for new students, identifying potential concerns and developing individualized care plans.
- Coordinated with community resources to enhance the quality of healthcare services available to students in need.
- Developed emergency response protocols that effectively managed critical situations involving student injuries or illnesses.
- Supported school-wide initiatives aimed at promoting physical fitness, nutrition awareness, and overall wellness among students.
- Promoted a positive school culture by fostering open communication between students, parents, and staff regarding health-related matters.
- Maintained accurate medical records for all students, ensuring compliance with state regulations and confidentiality requirements.
- Improved infection control measures within the school setting through regular hand hygiene education campaigns.
Perioperative Practical Nurse
Fort Belvoir Community Hospital
09.2011 - 08.2014
- Facilitated smooth transitions from the operating room to the recovery area by providing comprehensive handoff reports to post-anesthesia care unit nurses.
- Educated patients on surgical processes, alleviating anxiety and fostering trust among patients and their families.
- Mentored new nursing staff members by sharing clinical expertise and offering guidance on best practices within the Same Day Surgery unit.
- Prepared patients for discharge efficiently by delivering tailored instructions regarding home care measures, medication administration, and follow-up appointments.
- Reduced recovery time for patients through effective pain management and thorough discharge education.
- Obtained informed consent from patients, ensuring that they fully understood the risks and benefits associated with their surgical procedures.
- Provided telephonic follow-up and interview for post-op patients to reduce incidence of post-operative complication and hospital readmission.
Education
Practical Nurse Certification - Nursing
Richmond Tech School of Practical Nursing
Richmond, VA06.1996
Skills
- Comprehensive knowledge of telehealth technologies, including video conferencing platforms, electronic medical records (EMR), and remote patient monitoring systems
- Proficient in conducting telephonic assessments, triaging patients, and providing virtual nursing interventions
- Strong ability to assess and manage patients' conditions remotely, while ensuring patient safety and satisfaction
- Skilled in conducting health education and providing guidance to patients and their families through virtual channels
- Excellent communication and interpersonal skills, fostering positive patient relationships in virtual settings
- Ability to work collaboratively with interdisciplinary teams, including physicians, specialists, and support staff, to optimize patient care
- Proficient in documenting patient encounters accurately and efficiently within electronic health records
- Exceptional critical thinking and problem-solving abilities in fast-paced environments
- Medical Screening
- Monitoring Vital Signs
- Blood Draw and Sample Collection
- Culturally-Sensitive Care
- English and some Spanish
- Coordinating Referrals
- Body Mechanics Knowledge
Additional Information
- Licensure and Certifications: , Licensed Practical Nurse (LPN), Multi-state Compact License #LP38604 Basic Life Support (BLS) Certification.
Certification
- CPR certified through American Heart Association.
- PALS - Pediatric Advanced Life Support
Timeline
MentalHealth/TraumaNurse
The Refuge-A Healing Place
02.2023 - Current
Admissions/Utilization Review Nurse
Recovery Centers Of America
08.2018 - 02.2023
HEDIS Review Nurse/ Family Medicine Nurse
Fort Belvoir Community Hospital
09.2016 - 08.2018
LPN School Nurse
Grace Brethren Christian School
08.2014 - 09.2016
Perioperative Practical Nurse
Fort Belvoir Community Hospital
09.2011 - 08.2014
Practical Nurse Certification - Nursing
Richmond Tech School of Practical Nursing