Leslie Robinson
Byhalia,MS
Summary
Highly motivated US Navy Petty Officer Second-Class (E-5) with over 8 years of experience in leadership, team management and technical expertise. Seeking to transition into a civil role as an Esthetician. Proven to adapt to diverse environment, troubleshooting complex problems and deliver results under pressure. Adept at leading teams and managing projects to success completion.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Yeoman Second Class Petty Officer (E-5)
US NAVY
02.2014 - 09.2021
- Good Conduct Medal (2)
- Surface Warfare Specialist (SW)
- Global War on Terrorism Service Medal
- Navy Pistol Sharp Shooter
- Navy and Marine Corps Achievement Medal
- National Defense Service Medal
- Devoted over 200 off-duty hours to USS AMERICA (LHA-6) in preparation of Crew Certificate; to include , MOB-S Certification, and Crane Certification.
- Always volunteered to lend hand with divisional and departmental tasks ranging from Anti-Terrorism Force Protection (AT/FT), On-The-Job Training (OJT), compartment cleanliness to more complex tasking such as Crane Operations and Planned Maintenance System.
- U.S. Southern Command (SOUTHCOM) Deployment/Theatre Security Cooperation. Air/AT/CREW Certificate I and II, SAR, MOB-N/E/S, DCMA, NAV Check Ride. Commission, First-in-Class Sea Trials, and Final Contractor Trials. Deperming/Degaussing and PSA. FY-14 Retention Excellence Award.
- Naval Special Warfare (NSW) Mission
Support Center providing timely and tailored reach-back intelligence, cryptologic, meteorological/oceanographic, and communications support to enable tactical NSW force
operations and training around the globe. - Provide policy, analysis, advocacy, overnight, audit, investigation, apprehension and transport of deserters and discipline-based capabilities that support fleet readiness, maintain good order and discipline and command public safety.
Waitress Supervisor
Longhorn Steakhouse
01.2011 - 02.2014
- Managed table turnover rate effectively allowing for more guests served per shift.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
Customer Service Representative
Caltech
06.2010 - 01.2011
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Esthetician License - Esthetics
Gould's Academy
Bartlett, TN06.2024
Associate of Applied Science - Pharmacy Technician
Albany Technical College
Albany, GA2012
High School Diploma -
Monroe Comprehensive High School
Albany, GA05.2010
Skills
- Safety Procedures
- Training and mentoring
- Operational planning
- Inventory Management
Certification
- Licensed Esthetician - June 2024
Timeline
Yeoman Second Class Petty Officer (E-5)
US NAVY
02.2014 - 09.2021
Waitress Supervisor
Longhorn Steakhouse
01.2011 - 02.2014
Customer Service Representative
Caltech
06.2010 - 01.2011
Esthetician License - Esthetics
Gould's Academy
Associate of Applied Science - Pharmacy Technician
Albany Technical College
High School Diploma -
Monroe Comprehensive High School