LESLIE RODRIGUEZ
San Marcos,TX
Summary
Health Sciences graduate with experience in clinical support, patient interaction, and high-volume customer-facing roles. Skilled in medical terminology, electronic medical records (EMR), and administrative coordination. Proven ability to manage competing priorities, communicate effectively with diverse groups, and support operational workflows in fast-paced environments. Bilingual in Spanish.
Overview
2027
2027
years of professional experience
Work History
Senior Stylist
Tory Burch
2023 - Current
- Deliver high-level customer service in a fast- paced, high-volume environment.
- Manage client communications, resolve issues, and escalate concerns as needed.
- Maintain organization of inventory, sales floor, and operational processes.
- Collaborate with team members to meet performance goals and support daily operations.
Medical Scribe
Scribe-X
Texas
2023 - 2023
- Documented patient encounters in electronic medical records (EMR) in real time.
- Utilized medical terminology to accurately record histories, assessments, and treatment plans.
- Supported providers by improving workflow efficiency and documentation accuracy.
Mental Health Technician
San Marcos Treatment Center
San Marcos, Texas
09.2022 - 2023
- Provided direct support to patients with mental health and developmental conditions
- Monitored patient status and communicated updates to clinical staff
- Assisted with care coordination and documentation to support treatment plans
- Collaborated with multidisciplinary teams to ensure patient safety and quality care
Telephone interviewer/Customer service rep.
Recon MR
San Marcos, Texas
09.2020 - 08.2021
- Conducted high-volume inbound and outbound calls while maintaining professionalism.
- Addressed concerns and escalated issues appropriately to ensure resolution.
- Gathered and documented data accurately with strong attention to detail.
- Communicated effectively with diverse populations.
Education
Bachelor of Science - Health Sciences, Social Work
Texas State University
San Marcos, Texas12.2021
Skills
- Medical terminology
- Electronic medical records
- Patient and staff communication
- Scheduling and organization
- Time management and multitasking
- Problem solving and issue escalation
- Microsoft office (excel, outlook, word)
- Bilingual: Spanish
Timeline
Mental Health Technician
San Marcos Treatment Center
09.2022 - 2023
Telephone interviewer/Customer service rep.
Recon MR
09.2020 - 08.2021
Senior Stylist
Tory Burch
2023 - Current
Medical Scribe
Scribe-X
2023 - 2023
Bachelor of Science - Health Sciences, Social Work
Texas State University