Dedicated Medical Assistant with strong expertise in patient-focused care and effective communication. Proven ability to enhance patient satisfaction and streamline follow-up processes while ensuring HIPAA compliance and accurate clinical documentation. Dependable and reliable team player with a positive attitude and willingness to learn.
Overview
39
39
years of professional experience
Work History
Medical Assistant
National Spine & Pain Associates
01.2020 - Current
Managed patient intake using an electronic health records system, approximately 33 patients daily.
Obtained prior authorizations for medication.
Managed patient intake and scheduling using electronic health records system.
Conducted routine urine drug tests and processed specimens for analysis.
Trained new medical assistants on office protocols and best practices.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Maintained medical inventory for ordering supplies to ensure operational efficiency.
Medical Assistant
UPC Hillman Cancer Center
04.2017 - 05.2019
Managed patient intake and scheduling using an electronic health records system managing 25 patients daily.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Performed phlebotomy tasks efficiently and processed specimens for analysis.
Improved patient experiences by efficiently managing appointments and scheduling their treatment, imaging and procedures..
Enhanced patient care by meticulously recording vital signs and updating patient records.
Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
Performed EKGs and other diagnostic tests prior to their treatment.
Medical Assistant
Allegheny Podiatry
04.1987 - 03.2017
Conducted routine blood draws and processed specimens for send out confirmation every few months to monitor liver function.
Obtained prior authorizations for medication and procedures.
Scheduled hospital procedures.
Performed medical records management, including filing, organizing and scanning documents.
Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Oriented and trained new staff on proper procedures and policies.
Performed Peripheral Vascular Analysis and Radiographs done daily.
Other responsibilities include suture and staple removal, casting for orthotics and BK cast removals.
Assisted physician in Major Office Surgeries carefully using sterile technique.