Leslie Segura

Las Vegas

Summary

Dynamic Store Manager with proven success at Family Dollar, excelling in customer service and inventory management. Expertly resolved customer complaints, fostering strong relationships and enhancing store reputation. Demonstrated leadership in training and mentoring staff, ensuring a motivated team in a fast-paced environment. Committed to maintaining operational excellence and a positive shopping experience.

Overview

years of professional experience

Work History

Store Manager

Family Dollar

03.2017 - 05.2025

Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Education

High School Diploma -

Canyon Springs High School

North Las Vegas, NV

06-2015

Skills

Customer service
Problem-solving
Customer relations
Multitasking and organization
Store operations
Customer service management
Store opening and closing

Training and mentoring
Team leadership
Friendly and positive
Outstanding communication skills
Team leadership and coaching
Inventory management

Languages

English

Full Professional

Spanish