Leslie Shealy

• Led team to achieve project milestones through effective communication and collaboration.
• Implemented process improvements that streamlined operations and enhanced team productivity.
• Mentored junior staff, fostering skill development and confidence in their roles.
• Coordinated cross-functional efforts to align goals and optimize resource allocation.

• Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
• Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
• Generated financial reports for management review.

• Documented, filed and maintained proper inspection records and quality assurance documents.
• Notified supervisors about production problems and helped identify and correct concerns.
• Inspected products and work processes to determine compliance.

Responsible for overseeing day to day business operations in a busy breakfast restaurant. I have always taken great ownership in my store and been a hands on lead by example type manager for up to 50 employees. Some of my duties include but are not limited too

• Coached and developed many internal candidates for promotion to general management.
• Established clear performance goals and metrics for revenue, P&L, customer service and customer retention.
• Delivered exceptional client experiences through hands-on leadership of associates and managers.
• Hired, coached and mentored team of 50 sales representatives.
• Trained over 50 employees on business principles, best practices, protocol and system usage.
• Built and maintained loyal, long-term customer relationships through effective account management.

• Provided tours of property and amenities to prospective tenants and offered valuable information regarding major features.
• Oversaw daily operations, maintenance and administration of various properties.
• Prepared lease paperwork and obtained signatures and first payments from new residents.