LESLIE SMITH
Yukon,OK
Summary
Results-oriented financial professional with several years of experience in accounting, financial analysis, reconciliation, and collections. Proven track record of reducing unapplied payments by 85% and improving collections recovery by 75% through enhancing team performance with KPI development. Strong leadership and analytical skills drive efficiency and improve cash flow in fast-paced environments. Quick and eager learner with attention to detail, and a consistent track record of identifying process improvements to drive quality, accuracy, and efficiency.
Overview
11
11
years of professional experience
Work History
Lead Cash Application Accountant
TBS Factoring Services
Oklahoma City, USA
12.2023 - Current
- Lead and manage daily cash application operations ensuring all payments are accurately posted within 3 business days.
- Perform daily and monthly bank recs.
- Create/approve Journal entries.
- Coordinate with IT and ESG teams to automate workflows and generate weekly performance reports.
- Oversee and direct efforts for misapplied/unapplied payments to ensure payments are posted accurately.
- Upload and reconcile bank files in Blackline; ensure accurate remittance matching from ReadSoft.
- Facilitated communication with leadership by producing historical reports and trend analysis.
- Manage ADP payroll, monitor timecards for accuracy, PTO, and discrepancies for resolution.
- Communicate with the Leadership team if there are any issues with postings or bank files.
- Drive team performance, create, and monitor KPI’s to ensure the team is working efficiently.
Senior Lead, Payment Escalations
TBS Factoring Services
Oklahoma City, USA
01.2023 - 12.2023
- Directed efforts to identify, research, and resolve unapplied payments from unknown sources.
- Collaborated across departments to improve debtor and client communication, reducing application ambiguity.
- Initiated automated KPI reporting strategies that improved team accountability and performance tracking.
- Built workflows for payments unapplied and directed efforts to reduce the number of payments unapplied in numbers and dollars by 85%.
- Communicated with the Senior Leadership team the week vs week and 4-week lookback progress of payments unapplied.
- Directed research efforts in unapplied payments taking the amount in dollars from $14million to under $1million within 10 months.
- Handled escalations of payments and refund process.
Senior Lead, Payment Resolutions
TBS Factoring Services
Oklahoma City, USA
12.2014 - 01.2023
- Produced aging reports (60+/90+), managed critical accounts, and supervised escalated payment workflows and provided weekly reporting to COO and Senior Director.
- Improved collection efforts of critical accounts (accounts with write off balances $10k+) by 75%.
- Acted as a liaison between legal, accounting, 3rd party collections companies and customers for collections, bond filings, and promissory notes.
- Provided weekly updates to COO, and Senior Director on critical accounts with forward movement, next steps and recommendations of accounts.
- Designed KPIs and built team metrics leading to improved cash flow and reduced days outstanding.
- Lead the second largest team within the company, leading them to productivity, time management and streamline processes to efficiency.
Education
Associate of Science (A.S.) - Business Management – Accounting
Rose State College
Midwest City, OK05.2011
Skills
- Collections
- Payment application and reconciliation
- Payroll processing
- Financial reporting
- KPI development
- Customer support
- Workflow management with Jira and Blackline
- Team leadership
- Microsoft Office proficiency
- Netsuite expertise
- Cadence utilization
- ADP systems knowledge
- Blackline familiarity
- ReadSoft experience
- Jira project management
- Excel proficiency
- Word processing skills
- Outlook communication tools
- Salesforce CRM expertise
- Internal dashboard creation
References
References available upon request.
Timeline
Lead Cash Application Accountant
TBS Factoring Services
12.2023 - Current
Senior Lead, Payment Escalations
TBS Factoring Services
01.2023 - 12.2023
Senior Lead, Payment Resolutions
TBS Factoring Services
12.2014 - 01.2023
Associate of Science (A.S.) - Business Management – Accounting
Rose State College