Leslie Steele
Scott Depot,WV
Summary
Friendly and reliable Cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
1
1
year of professional experience
Work History
Cashier/Cook
Speedway Gas Station
12.2022 - Current
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Worked flexible schedule and extra shifts to meet business needs.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Upsold additional products and services to customers, increasing revenue.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
GED -
Bluestone Senior High School
Skipwith, United StatesSkills
- Customer Service
- Product restocking
- Customer Assistance
- Product Recommendations
- Cash Handling
- Cash Register Operation
- ID Verification
- Time management skills
- Money Handling
- Refunds and exchanges
- Patience and Empathy
- Professionalism and Courtesy
- Reliability and punctuality
Timeline
Cashier/Cook
Speedway Gas Station
12.2022 - Current
GED -
Bluestone Senior High School