Leslie Stephenson
Moody,AL
Summary
Detail-oriented administrator with a solid background in staff management and financial operations. Committed to fostering operational excellence and financial accuracy. Experienced with managing office environments and coordinating administrative tasks to support organizational goals. Utilizes strong organizational skills and effective communication to enhance team productivity. Track record of implementing efficient processes and maintaining high standard of operational excellence.
Overview
30
30
years of professional experience
Work History
Corporate Assistance Administrator Leader
Joe Hudson Collision Center
Moody, AL
06.2025 - Current
- Managing daily administrative operations, ensuring efficient workflow across departments.
- Created comprehensive training resources and facilitated sessions to enhance new staff understanding of operational procedures.
- Oversee administrative support team operations and managed weekly payroll submissions.
- Analyzed data to generate detailed reports that provide actionable insights and recommendations for optimizing sales and gross profit margins.
- Guided employees through standard operating procedures for shop functions, focusing on parts management, office management duties, and billing.
- Manage file balancing processes to maintain gross profit margins while upholding all insurance DRP standards.
- Manage company refunds to maintain accurate financial records. Assist with accounts payable invoicing to support timely payment processing. Collaborated with accounting department to facilitate monthly payment reconciliations.
- Assisted in reconciling company credit cards. Submitted daily expenses for review. Supported timely payment of accounts payable statements through accurate reconciliation.
- Oversaw the management of company accounts receivable, facilitating the posting of incoming EFTs and credit card payments. Directed daily deposit activities to enhance financial accuracy and reporting. Championed efficient financial processes to support overall business operations.
Centralized Billing Assistant
Joe Hudson Collision Center
Birmingham, Al
05.2022 - Current
- Executed thorough file audits for over 15 locations to uphold adherence to established gross profit margin standards.
- Audited job postings for accuracy, maintaining high standards in candidate communication and engagement.
- Processed and submitted billing to all insurance providers.
- Conducted comprehensive audits of financial reports to identify discrepancies and enhance gross profit margins.
- Facilitated training for location employees to enhance daily operational efficiency.
- Facilitated training initiatives across 50+ locations to enhance daily operations.
Corporate Administrative Assistant
Joe Hudson Collision Center
Birmingham, AL
08.2018 - Current
- Supported area managers in executing daily operational tasks across 20 locations to enhance efficiency and ensure compliance.
- Conducted audits of location employees to verify accuracy of daily operations.
- Assisted with parts management by ordering and checking in parts. Supported distribution of parts to technicians.
- Conducted training sessions for employees to promote compliance with established standard operating procedures.
Office Manager
Joe Hudson Collision Center
Birmingham, AL
08.2017 - Current
- Managed customer check-in processes, securing authorizations and processing insurance claim information for accurate billing.
- Managed all location payment processing to support financial accuracy and vendor relationships.
- Managed AP invoicing operations to maintain accurate financial records and support cash flow management.
- Oversaw management of accounts receivable and facilitated collection of customer payments.
- Executed daily deposit processing and reconciled all credit card transactions.
- Conducted monthly safety inspections to ensure compliance with safety regulations.
- Facilitated communication with customers to coordinate daily workflow updates and scheduling.
CLIENT ACCOUNTS SPECIALIST
JBS Mental Health
Birmingham, AL
07.2001 - 08.2017
- Responsible for operation of accounts payable for over 270 client accounts and maintain Authority HUD accounts payable.
- Authorize code and key all account invoices for payments. Performs all posting to ledgers, enters vendor entries for checks and balancing. Prints all checks and insures all bills are properly paid timely.
- Enter daily deposits, create and key all journal entries into account ledgers. Prepare book transfers for bank accounts to ensure money is distributed in appropriate accounts.
- Maintain credit cards. Load credit cards for distribution of payments. Balance and reconcile credit cards for posting into appropriate accounts.
- Monitor expenditures on behalf of the Authority and code to appropriate accounts for expense.
- Responsible for preparation of monthly, annual and audit financial records for client accounts.
- Responsible for Authority rent and oversight collections.
- Calculate and invoice client charges for billing and account receivable collections for Authority and HUD properties. Create monthly billing on all accounts receivable and follow up on all past due accounts.
- Responsible for training of employees for money management per Social Security guidelines. Maintains employees are within guidelines of properly handling of all cash and credit cards spent on accounts.
- Maintain all Social Security guidelines within accounting with Authority
- Liaison for Authority for all pharmaceutical accounts, issues PO numbers for payments and prepares invoices for payments made by the Authority.
- Helps with various duties within Property Management. Knowledge of HUD practices, lease document preparation and lease renewals.
Accounts Payable Clerk
Med Center Mazda
Birmingham, AL
01.1996 - 05.2000
- Oversaw posting and reconciliation of all accounts payable for vendor invoices.
- Managed weekly and monthly vendor check printing to ensure prompt payment to suppliers.
- Executed payroll calculations and distributions on a weekly basis, ensuring adherence to company policies and regulations.
- Managed follow-up processes for overdue accounts to ensure timely resolution.
- Supported cashier operations by managing cash payment transactions.
- Supported receptionist in managing front desk operations and customer interactions.
Education
High School Diploma -
Skills
- MS office
- Google Workspace
- Staff management
- Schedule coordination
- Operations management
- Data entry
- Accounts Payable
- Accounts Receivable
- Data Entry
- Office management
- Financial reporting
Accomplishments
2023 & 2024 ACCE Award Joe Hudson Collision Center for Excellence and Collaboration
Timeline
Corporate Assistance Administrator Leader
Joe Hudson Collision Center
06.2025 - Current
Centralized Billing Assistant
Joe Hudson Collision Center
05.2022 - Current
Corporate Administrative Assistant
Joe Hudson Collision Center
08.2018 - Current
Office Manager
Joe Hudson Collision Center
08.2017 - Current
CLIENT ACCOUNTS SPECIALIST
JBS Mental Health
07.2001 - 08.2017
Accounts Payable Clerk
Med Center Mazda
01.1996 - 05.2000