Leslie Surita
Peyton,CO
Summary
Dedicated Medical Assistant with over 20 years of experience in direct patient care, EHR documentation, and appointment coordination. Expertise in EMR/EHR systems, specimen processing, and immunizations, ensuring HIPAA compliance and optimized patient flow. Mentored staff and enhanced workflow efficiency, contributing to organized and safe care delivery.
Overview
1
1
Certification
24
24
years of professional experience
Work History
Medical Assistant
Common Spirit Health Family Practice
Colorado Springs, CO
09.2020 - 10.2026
- Administered injections, immunizations, and point-of-care tests according to clinical protocols.
- Maintained accurate EHR documentation, updating histories, medications, allergies, and visit notes.
- Performed patient intake, documented vital signs, and prepared exam rooms for family practice visits.
- Coordinated appointment scheduling, referrals, and follow-up communications to support continuity of care.
- Collected specimens and processed lab orders while following infection control and safety standards.
- Triaged patient calls, relayed clinical messages, and escalated concerns to providers appropriately.
- Supported prior authorizations, prescription refill requests, and insurance-related administrative tasks.
- Mentored new medical assistants on rooming workflows, charting standards, and patient flow efficiency.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Improved clinical workflow with introduction of electronic health records system.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Increased efficiency in office by implementing digital filing system for patient records.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Measured patient pulse oximetry.
Medical Assistant
Colorado Springs Orthopedic Group
4110 Briargate Parkway Colorado Springs, Co 80920
11.2010 - 10.2020
- Administered injections, immunizations, and point-of-care tests according to clinical protocols.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before they were depleted.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before they were depleted.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining prior authorizations when necessary.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Streamlined patient check-in process, reducing administrative burden for medical staff.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
- Taught patients about medications, procedures, and care plan instructions.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Triaged patient calls, relayed clinical messages, and escalated concerns to providers appropriately.
- Supported prior authorizations, prescription refill requests, and insurance-related administrative tasks.
- Mentored new medical assistants on rooming workflows, charting standards, and patient flow efficiency.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Medical Assistant (Lead Medical Assistant )
Peak Vista Community Health
Colorado Springs, Co
04.2003 - 11.2010
- Coordinated patient intake, vitals, and medical histories for diverse community health visits.
- Documented encounters accurately in electronic health records to support continuity of care.
- Prepared exam rooms, sterilized instruments, and maintained infection-control standards.
- Assisted clinicians with procedures, specimen collection, and point-of-care testing.
- Educated patients on medications, immunizations, and after-visit instructions.
- Supported front desk operations by verifying insurance, updating demographics, and managing calls.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care.
- Facilitated patient education on treatment plans and medications, improving understanding and compliance.
- Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
- Implemented a patient education program on preventative care, enhancing community health awareness.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environments.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Implemented care and efficiency improvements to support and enhance office operations.
- Measured patient spirometry.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Led patient rooming, vital signs, and intake workflows to support efficient clinic flow.
- Coordinated EHR documentation and chart preparation for accurate provider encounters.
- Administered injections, immunizations, and point-of-care testing in alignment with clinical protocols.
- Triaged patient calls and routed concerns to appropriate care teams.
- Mentored medical assistant staff on rooming standards, documentation, and patient service practices.
- Oversaw exam room readiness, sterilization, and infection control procedures.
- Supported referrals, follow-up scheduling, and care coordination for community health patients.
- Managed supply inventory and replenishment to maintain uninterrupted clinical operations.
- Assisted physicians and nurses with clinical procedures following safe practices.
- Precepted newly hired medical assistants to train each on office procedures and important tasks.
- Documented patient information in EMR and prepared paperwork for medical staff.
- Assisted in various medical procedures such as vaccinations, wound care, and diagnostic testing for efficient patient care delivery.
- Promoted a positive clinic atmosphere by fostering open communication, actively participating in staff meetings, and providing constructive feedback on clinic operations.
- Improved patient outcomes by closely monitoring vital signs, accurately documenting findings, and promptly reporting any abnormalities to supervising clinicians.
- Increased clinic efficiency by training and mentoring new medical assistants on clinical procedures and best practices.
- Maintained a clean and safe clinical environment, adhering to strict infection control standards for the well-being of patients and staff.
- Called and faxed pharmacies to submit prescriptions and refills.
- Met operational targets consistently by guiding and motivating the medical assistant team to effectively handle administrative and clinical needs.
- Reduced wait times for patients through effective scheduling adjustments based on demand patterns.
- Audited samples and refrigerated medications to verify freshness and remove any expired packages.
- Protected patients and staff from infection risks by routinely cleaning and disinfecting common areas and patient rooms.
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Completed EKGs and other tests based on patient presentation in an office.
- Collected and documented patient medical information such as blood pressure and weight.
- Measured patient pulse oximetry.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Education
Associate of Applied Science - Medical Assistant
Blair College
Colorado Springs, Co05-2003
Skills
- Direct patient care
- Patient assessments
- Patient engagement
- Vital signs assessment
- Phlebotomy
- Immunization administration
- Specimen processing
- Medical procedures
- Procedure assistance
- Clinical documentation
- EMR / EHR
- HIPAA compliance
- Appointment coordination
- Patient scheduling
- Patient flow optimization
- Data entry
- Healthcare administration
- Medical terminology knowledge
- Sterilization techniques
- Equipment sterilization
- Medical supply inventory
- Supply chain management
- Stock management
- Clinical decision-making
- Casting techniques
- CPR
- Casting techniques
Certification
- RMA - Registered Medical Assistant
Timeline
Medical Assistant
Common Spirit Health Family Practice
09.2020 - 10.2026
Medical Assistant
Colorado Springs Orthopedic Group
11.2010 - 10.2020
Medical Assistant (Lead Medical Assistant )
Peak Vista Community Health
04.2003 - 11.2010
Associate of Applied Science - Medical Assistant
Blair College