Leslie Tomaras
San Antonio,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
IT Analyst
Accenture
San Antonio, TX
10.2022 - Current
- Troubleshot and resolved problems with programs and systems.
- Adapted new technology and methods, enhancing program effectiveness.
- Revamped existing system to improve functionality or repurpose for new requirements.
- Developed and maintained strong relations with customers to meet quality expectations.
- Monitored completed work and provided feedback to improve team member performance.
IT Service Desk Analyst Apprentice
Accenture Federal Services
San Antonio, TX
06.2022 - 08.2022
- Troubleshot hardware issues and worked with service providers to facilitate repairs for end users.
- Delivered local and remote Tier 1 IT support for hardware and software to company personnel.
- Collaborated with technical staff to establish goals and objectives for system improvements and upgrades.
PowerPoint Designer
STAR FORCE
San Antonio, Texas
10.2021 - 10.2021
- Contributed ideas during strategic and conceptual brainstorming sessions.
- Thoroughly researched design topics and studied information pertaining to topics.
- Determined styles, size and arrangement of illustrations and graphics.
- Planned and completed group projects, working smoothly with others.
- Designed and developed software applications for Mac and Windows systems.
Education
Systems Engineering
Codeup
1 Fanatical PI, San Antonio, TX 7821802.2022
Associate of Applied Science - Digital Imaging & Technology
Texas State Technical College - West Texas
Abilene, TX08.2014
Skills
- Installing VMware
- Customer Service
- Designing PowerPoint Templates
- Linux Installations and Package Management
- Software Applications
- New employee mentoring
- Information Security
- Research
- Troubleshooting and resolution
- Application installations
Certification
- System Engineering, Codeup - 2022,
- Certified CompTIA Linux+, CompTIA - 2022
- Cybersecurity Compliance Framework & System Administration, IBM - 2022
Timeline
IT Analyst
Accenture
10.2022 - Current
IT Service Desk Analyst Apprentice
Accenture Federal Services
06.2022 - 08.2022
PowerPoint Designer
STAR FORCE
10.2021 - 10.2021
Systems Engineering
Codeup
Associate of Applied Science - Digital Imaging & Technology
Texas State Technical College - West Texas