Leslie Trevino
San Antonio,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Optometric Technician
RCP Eyecare
San Antonio, TX
07.2024 - Current
- Assisted patients in completing intake forms and obtaining necessary medical history.
- Prepared examination rooms and ensured all necessary equipment was ready for testing.
- Educated patients on proper contact lens care and maintenance procedures.
- Maintained inventory of optical supplies and ordered replacements as needed.
- Provided detailed explanations of procedures to enhance patient understanding and comfort.
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
Front Office Administrator
Inspire Dental
San Antonio, TX
11.2023 - 07.2024
- Responded to inquiries from callers seeking information.
- Managed front office operations, ensuring a welcoming environment for clients and visitors alike.
- Kept reception area clean and neat to give visitors positive first impression.
- Prepared mail and packages for shipment, pickup, and courier services to expedite delivery.
- Contributed to positive team dynamics by collaborating effectively with colleagues on various projects.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Associate Reporting Analyst
WellMed Medical Management - United Health Group
San Antonio, TX
06.2021 - 08.2023
- Developed custom reports to address specific business needs and support decision-making processes.
- Improved existing reporting by researching data sources, compiling data and designing output.
- Prepared documentation for business analysts and updated client data.
- Coordinated monthly meetings to discuss resolutions for exception reporting.
- Maintained ongoing schedule and documentation for all reporting procedures.
Sales and Event Coordinator
Rainbow Play Systems Of Texas
Boerne, TX
01.2018 - 05.2021
- Generated leads through targeted outreach efforts and participation in industry events.
- Boosted event sales by developing and implementing strategic marketing plans.
- Spearheaded the creation of promotional materials showcasing the company''s event offerings to prospective clients.
- Created detailed post-event reports highlighting key performance metrics and areas for improvement.
- Developed comprehensive budgets, tracking expenses closely to ensure profitability for each event managed.
- Coordinated with vendors to secure competitive pricing and timely delivery of services.
- Leveraged social media platforms effectively to promote upcoming events, driving increased attendance rates.
- Exceeded sales targets by cultivating a strong network of potential clients and referrals.
Customer Service Representative
National Grid Usa Service Company
San Antonio, TX
03.2017 - 12.2017
- Assisted customers with order processing, ensuring timely and accurate fulfillment of requests.
- Managed customer inquiries, providing detailed information about products and services.
- Collected customer feedback to identify areas for service improvement and product development.
- Maintained a positive and professional demeanor in all customer interactions, regardless of circumstances.
- Enhanced customer loyalty by offering personalized solutions tailored to individual needs.
Sales Associate
The Gap
San Antonio, TX
08.2013 - 02.2017
- Assisted customers with product selections, enhancing overall shopping experience and satisfaction.
- Conducted regular inventory checks to ensure stock levels met customer demand and minimized shortages.
- Processed online and in-store orders efficiently, ensuring timely fulfillment and customer satisfaction.
- Provided assistance in visual merchandising, ensuring displays were attractive and aligned with brand standards.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
High School Diploma -
Christian Academy of San Antonio
San Antonio, TX05.2013
Skills
- Analytical thinking
- Adaptability and flexibility
- Problem-solving abilities
- Time management
- Customer service
Timeline
Optometric Technician
RCP Eyecare
07.2024 - Current
Front Office Administrator
Inspire Dental
11.2023 - 07.2024
Associate Reporting Analyst
WellMed Medical Management - United Health Group
06.2021 - 08.2023
Sales and Event Coordinator
Rainbow Play Systems Of Texas
01.2018 - 05.2021
Customer Service Representative
National Grid Usa Service Company
03.2017 - 12.2017
Sales Associate
The Gap
08.2013 - 02.2017
High School Diploma -
Christian Academy of San Antonio