Leslie Wallace
Alexandria,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
23
23
years of professional experience
2
2
years of post-secondary education
Work History
Mailroom Clerk/Help Desk
Oklahoma Housing Finance Agency
Oklahoma City, OK
08.2005 - Current
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Weighed letters and packages and calculated costs based on classification, weight and destination.
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
- Maintained mailroom supply inventories, purchase orders and vendor supplies.
- Used coordination and planning skills to achieve results according to schedule.
- Increased customer satisfaction by resolving issues.
- Perform level 1 help desk support when available.
Juvenile Correctional Officer
Gainesville State School
Gainesville, TX
04.1995 - 10.2000
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
- Tracked inmates through head counts, visitor logs and scheduled activities.
- Booked new inmates into facility and processed inmates for release.
- Supervised youth's daily activities for school, meals and recreation time.
- Observed behavior of residents individually and in groups.
- Escorted inmates to and from cells, court, hospitals and medical appointments.
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
Education
Bachelor of Arts - Organizational Leadership
Langston University
Langston, OK 05.2007 - 05.2009
Skills
Excellent Communication
undefinedTimeline
Bachelor of Arts - Organizational Leadership
Langston University
05.2007 - 05.2009
Mailroom Clerk/Help Desk
Oklahoma Housing Finance Agency
08.2005 - Current
Juvenile Correctional Officer
Gainesville State School
04.1995 - 10.2000
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