Leslie Watson
Macon,GA
Summary
Dynamic paraprofessional with a proven track record at Tattnall Square Academy, excelling in behavior management and effective communication. Skilled in supporting individualized education plans, I foster student engagement and monitor progress to enhance learning outcomes. Committed to creating a positive classroom environment while collaborating with educators to implement successful instructional strategies.
Overview
27
27
years of professional experience
Work History
Paraprofessional
Tattnall Square Academy
08.2016 - Current
- Assisted teachers in classroom management and student engagement.
- Supported individualized education plans by providing tailored assistance to students.
- Collaborated with educators to implement instructional strategies effectively.
- Monitored student progress and provided feedback to enhance learning outcomes.
Front Desk Receptionist
Tattnall Square Academy
02.2004 - 08.2016
- Greeted visitors and directed them to appropriate personnel, ensuring positive first impressions.
- Managed multi-line phone system, efficiently routing calls and taking messages for staff.
- Scheduled appointments and maintained calendars, optimizing time management for faculty and administration.
- Processed incoming mail and packages, ensuring timely distribution to relevant departments.
- Assisted in maintaining front desk area, promoting cleanliness and organization to enhance visitor experience.
- Responded to inquiries with accurate information about school programs and events, enhancing community engagement.
- Coordinated with various departments to support special events, contributing to seamless execution of activities.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Developed strong working relationships with team members, fostering a positive work environment.
- Maintained accurate records of visitor logs for security purposes and compliance with company policies.
- Facilitated smooth communication between departments by accurately relaying messages and information.
- Provided basic technical support for front office equipment, minimizing downtime.
- Greeted visitors warmly, creating positive first impression of organization.
- Maintained strict confidentiality of sensitive information, upholding privacy standards.
- Routed incoming mail and messages to relevant personnel without delay.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
Medical Records Clerk
Women’s Specialty Care
12.1998 - 10.2000
- Maintained patient confidentiality by accurately organizing and securing medical records.
- Processed incoming medical documentation to ensure timely updates to patient files.
- Assisted in the implementation of electronic health record systems for improved efficiency.
- Collaborated with healthcare staff to verify and correct discrepancies in patient records.
- Streamlined document retrieval processes, reducing wait times for healthcare providers.
- Developed organized filing systems that enhanced accessibility of patient information for clinical teams.
- Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Maintained patient confidence by keeping patient records information confidential.
- Printed and photocopied documents to provide patients with copies of medical records.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Collaborated with physicians and nurses, providing timely access to accurate and up-to-date medical records.
- Improved patient satisfaction by quickly addressing requests for medical information.
- Reviewed medical records for completeness and filed records in alphabetic and numeric order.
- Followed up with medical staff regarding missing information in patient records.
Education
No Degree - None
Georgia Southern University
Statesboro, GAHigh School Diploma -
Tattnall Square Academy
Macon, GA05.1992
Skills
- Behavior management
- Effective communication
- Small group and individual assistance
- Calm and patient demeanor
- Teacher support
- Patient
- Classroom organization
- Classroom support
- CPR and first aid
- Classroom management
- Computer skills
- Student supervision
- Instructional support
- Teacher support and collaboration
- Documentation
- Group and individual instruction
- Relationship building
- Behavior improvements
- Social skills training
- Activity planning
- Progress monitoring
- Parent communication
- Classroom technology
- After-school programs
- Clerical support
- Preparing instructional materials
- Creating visual displays
- Arts and crafts
- Social development and integration
- Student records management
Timeline
Paraprofessional
Tattnall Square Academy
08.2016 - Current
Front Desk Receptionist
Tattnall Square Academy
02.2004 - 08.2016
Medical Records Clerk
Women’s Specialty Care
12.1998 - 10.2000
No Degree - None
Georgia Southern University
High School Diploma -
Tattnall Square Academy