Seasoned pharmacy technician with several years of experience and strong leadership skills with supervision of around 10 other technicians. Well-versed in all aspects of pharmacy operation. Expert in filling prescriptions within fast-paced, high-volume settings.
Overview
12
12
years of professional experience
Work History
Advanced Pharmacy Technician Team Lead
University of Tennessee Medical Center
Knoxville, TN
02.2016 - Current
Ensured compliance with all applicable federal and state laws concerning pharmacy operations.
Monitored expiration dates on medications stored in automated systems.
Trained new technicians on pharmacy operations procedures.
Participated in continuing education programs related to pharmacy practice updates.
Update customer profiles with demographics, allergies, and new medications in pharmacy computer systems.
Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
Assisted with pharmacy technology updates and troubleshooting to ensure efficient operation.
Maintained a clean and organized pharmacy workspace, adhering to safety and hygiene standards.
Entered patient and prescription information into pharmacy software systems with high attention to detail.
Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
Ensured compliance with company policies and procedures throughout the team.
Identified opportunities for process improvements, implementing changes when required.
Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
Completed daily quality assurance duties to provide feedback for improvements.
Managed conflict resolution within the team to maintain a positive work environment.
Oversaw quality control to identify inconsistencies and malfunctions.
Certified Pharmacy Technician
Walgreens
Pigeon Forge, TN
09.2012 - 01.2016
Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
Maintained pharmacy inventory by restocking shelves with medications and supplies.
Verified accuracy of patient information on prescription orders.
Received verbal prescriptions from physicians or nurse practitioners via telephone, fax or electronic means.
Processed third-party insurance claims for reimbursement of pharmaceuticals.
Performed administrative duties such as filing, data entry, answering phones.
Education
Associate of Science - General Studies
Walters State Community College
Morristown, TN
01-2016
High School Diploma -
Seymour High School
Seymour, TN
05-2012
Skills
Medication Dispensing
Regulatory Compliance
Quality assurance and control
Problem-solving skills
Staff Development
Team Collaboration
New Hire Onboarding
Supporting pharmacy operations
Accomplishments
Pharmacy Technician Team Leader/Supervisor- April of 2021
Senior Imaging Specialist Team Lead at University of Tennessee Medical CenterSenior Imaging Specialist Team Lead at University of Tennessee Medical Center