Leslie H. Williams

• Sorted mail according to order of address appearance for easy access in field.
• Delivered mail and packages to customers on prescribed route while processing check submissions, money orders and stamp purchases in field.
• Signed and received mail with signature requirements upon delivery and loading.
• Maintained records on customers with mail forwarding and change of address requests.
• Greeted customers and answered questions regarding mail pick up times, postal regulations and delivery costs.
• Loaded and secured items in trucks to avoid damage to parcels during delivery.

• Determined patient financial needs and referred eligible patients to proper county, state or federal agencies to obtain financial assistance.
• Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
• Contributed to reduction of accounts receivables by adhering to predetermined policies and procedures to recover amounts due from patients.
• Resolved patient financial problems with guidance from documented guidelines and procedures.
• Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
• Followed document protocols to safeguard confidentiality of patient records.

Retrieves and processes medical records.

Researches and reconciles medical record documentation.

Performs medical record conversion.

Prepares documents for scanning.

Supports departmental goals.

Other related duties as required.