Leslie Worthy
Kent
Summary
Highly observant and vigilant with experience in monitoring various environments. Possess strong analytical skills, adept at identifying irregularities, and able to act promptly during emergency situations. Known for maintaining safety standards and ensuring compliance with set protocols. Successfully ensured smooth operations in past roles by enforcing rules and regulations effectively.
I enjoy working with the elementary children and watching their many personalities and characteristics. They are a fun age and great to work with.
Overview
21
21
years of professional experience
Work History
Monitor
Aramark
Kent
08.2019 - 06.2020
- Communicated with children to provide comfort, encouragement and positive reinforcement.
- Notified appropriate personnel of concerns regarding children's health, behavior or emotional state.
- Maintained safe play environment.
- Observed and monitored children's play activities.
- Encouraged positive behaviors, including patience with teachers and fellow kids.
- Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
- Cared for children in institutional settings.
- Provided nurturing and appropriate environment for children of various ages.
- Reported any suspicious activity or malfunctioning equipment to supervisors.
- Communicated effectively with team members to resolve service issues promptly.
- Trained new employees on operational procedures and safety protocols.
Revenue Cycle Specialist
University Hospital - University Health System
Ravenna
07.1999 - 08.2019
- Managed patient billing inquiries and resolved discrepancies efficiently.
- Coordinated with insurance providers to verify patient coverage and benefits.
- Assisted in training new staff on revenue cycle processes and systems.
- Collaborated with clinical departments to ensure accurate charge capture.
- Facilitated communication between patients and financial assistance programs effectively.
- Collaborated with other departments to resolve customer inquiries regarding billing issues.
- Contacted insurance providers to check patient coverage.
- Researched discrepancies on unpaid invoices and reconciled them.
- Reviewed patient accounts to ensure accuracy and completeness of information.
- Maintained current knowledge of insurance policies, procedures, regulations, and guidelines.
- Identified areas where process improvements can be made within the revenue cycle.
- Assisted with the development of new processes for billing, coding, collections, and reimbursements.
- Evaluated existing workflows for efficiency and effectiveness in order to recommend changes as needed.
- Identified and corrected payment problems involving patients or third-party payers.
- Posted insurance and patient payments in the systems
- Worked directly with the patients and families
- Worked as a liaison between the hospital and the collection agencies
Education
Kent Roosevelt High School
Kent, OHSkills
- Communication strategies
- Child supervision
- Safety protocols
- Health monitoring
- Crisis intervention
- Team collaboration
- Conflict resolution
- Positive reinforcement
- Cultural sensitivity
- Behavior management
- Incident reporting
- Emergency response
- Student management
- Professional demeanor
- Support parents
- Verbal and written communication
- Emotional support
- Stress tolerance
- Understanding of ADHD
- Adaptability and flexibility
- Active listening
- Adaptability
- Educational support
- Relationship building
- Written communication
- Safety awareness
- Task prioritization
Timeline
Monitor
Aramark
08.2019 - 06.2020
Revenue Cycle Specialist
University Hospital - University Health System
07.1999 - 08.2019
Kent Roosevelt High School