Leslie Young
Folkston,GA
Summary
Achievements include streamlining processes, improving vendor relations and consistently meeting challenging delivery goals. Excellent leadership, problem-solving and conflict management skills focused on continuous improvement to all areas of operations.
Overview
13
13
years of professional experience
Work History
Fulfillment Manager
Target
05.2020 - Current
- Tracked delivery goals and developed improvement plans to correct deficiencies.
- Used advanced planning tools to balance service, inventory, and resource utilization levels.
- Trained employees to handle high-volume work loads during seasonal rushes.
- Created and enforced detailed organization processes to increase quality and service standards.
- Conducted research to address shipping errors and packaging mistakes.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Developed and maintained knowledgeable and productive team of employees.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
Work Study
Milligan College
08.2015 - Current
- Organized 15 events and delegated responsibilities
- Implemented advertising for events
- Ensured paperwork is filed for finances
- Creating advertisements using Publisher and Word
Operations Manager
Old Navy, Gap
06.2015 - 05.2020
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Model
Hollister Co.
05.2012 - 09.2014
- Processed cash, card, and coupons at register
- Administered opening of the store (cleaning & preparation)
- Maintained the floor such as folding and spritzing
- Offered customer service
Education
Bachelor of Science - Psychology
Milligan College
Johnson City, TN05.2018
Skills
- Vendor relations
- Lean principles
- Customer relations
- Logistics and operations management
- Staff training
- System optimization
- Shipping and receiving
- Dependable and reliable
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Fulfillment Manager
Target
05.2020 - Current
Work Study
Milligan College
08.2015 - Current
Operations Manager
Old Navy, Gap
06.2015 - 05.2020
Model
Hollister Co.
05.2012 - 09.2014
Bachelor of Science - Psychology
Milligan College
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