Lesly Cruz
Winsted,CT
Summary
Early-career professional with experience in crew training, mentoring, and daily operations support. Strong background in communication, goal setting, and supporting team performance. Trusted to handle tasks accurately, work with diverse groups, and maintain a positive customer experience.
Overview
1
1
Language
2
2
years of professional experience
Work History
Mentoring
Leap
New Haven, CT
08.2026 - Current
- Coached mentees in LEAP programs, facilitating goal setting and providing consistent encouragement for personal growth.
- Demonstrated leadership and teamwork during LEAP activities and community events, fostering a positive environment.
- Completed daily duties accurately and on schedule.
- Collaborated with diverse coworkers to address and resolve product and service-related issues effectively.
Desk Attendant
Southern Connecticut State University
New Haven, CT
08.2026 - Current
- Monitored front desk access to ensure security and safety for Southern Connecticut State University residence hall.
- Greeted students, guests, and staff, fostering a welcoming environment through clear, professional communication.
- Checked identification to verify building entry and ensure authorized visitor access.
- Recorded packages, mail, and key checkouts in desk logs.
Summer Associate
Southern Connecticut state university
New Haven, Connecticut
05.2026 - 08.2026
- Prepared surfaces by sanding, scraping, and cleaning to ensure optimal paint adhesion.
- Blended paints, primers, and coatings to achieve desired colors and finishes for projects.
- Applied paint with brushes, rollers, and sprayers on interior and exterior surfaces.
- Protected floors, furniture, and fixtures with drop cloths and masking materials to maintain job site cleanliness.
- Followed safety rules, ventilation practices, and ladder procedures on job sites.
- Communicated with crew members and clients about surface conditions and specific paint requirements.
Crew Trainer
McDonald's
Winsted, Connecticut
05.2024 - 08.2026
- Trained new crew members on kitchen, service, and drive-thru procedures to ensure operational readiness.
- Guided crew members on best practices to enhance team collaboration and service quality.
- Followed food safety, sanitation, and hygiene standards across shift duties.
- Supported cash handling and register duties while assisting with guest transactions at McDonald's.
Education
High School Diploma -
The Gilbert School
Winsted, CT08-2025
Skills
- Mentoring techniques
- Goal setting
- Coaching strategies
- Customer service
- Clear communication
- Attention to detail
- Constructive feedback
- Conflict resolution
Languages
Spanish
Professional
Accomplishments
- Honors
Timeline
Mentoring
Leap
08.2026 - Current
Desk Attendant
Southern Connecticut State University
08.2026 - Current
Summer Associate
Southern Connecticut state university
05.2026 - 08.2026
Crew Trainer
McDonald's
05.2024 - 08.2026
High School Diploma -
The Gilbert School