Lesly Holguin

• Trained new staff on operational procedures and YMCA’s values.

• Supervise and support program staff to ensure a structured and safe environment.

• Assisted in maintaining equipment and supplies for program activities.
• Communicated regularly with families to address concerns and feedback.

• Processed customer transactions efficiently at checkout stations.
• Operated point-of-sale systems to complete sales and returns accurately.
• Addressed customer inquiries and resolved issues promptly and courteously.
• Assisted customers in locating desired products throughout the store.