Lesly Ibanez
Raymondville
Summary
Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills. Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Overview
7
7
years of professional experience
Work History
Restaurant Manager
Raising Cane's Chicken Fingers
01.2025 - Current
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Motivated staff to perform at peak efficiency and quality.
- Oversaw food preparation and monitored safety protocols.
Team Leader
Chick-fil-A
09.2020 - 01.2025
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Assisted in recruitment to build team of top performers.
- Maintained database systems to track and analyze operational data.
- Educated staff on organizational mission and goals to help employees achieve success.
- Evaluated various customer needs and feedback to drive product and service improvements.
Substitute Teacher, K-12
Raymondville ISD
08.2018 - 03.2020
- Took over class for regular classroom teacher, managing assignments, student needs, and record keeping.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
- Supervised lunchroom and recess activities.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Education
Bachelor of Science - Nursing
The University of Texas Rio Grande Valley
12-2028
Skills
- Recruitment
- Kitchen oversight
- Menu development
- Restaurant operations management
- Shift management
- Supervisory skills
- Organization and prioritization
- Labor and food cost control
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Restaurant Manager
Raising Cane's Chicken Fingers
01.2025 - Current
Team Leader
Chick-fil-A
09.2020 - 01.2025
Substitute Teacher, K-12
Raymondville ISD
08.2018 - 03.2020
Bachelor of Science - Nursing
The University of Texas Rio Grande Valley