Lesly Miramontes
AMI Materials
El Paso
6
years of professional experience
Work History
Shipping Coordinator
5 Months- Coordinated shipping schedules to ensure timely delivery of materials
- Managed inventory levels, optimizing stock for efficient order fulfillment
- Implemented process improvements, reducing shipment errors and delays
- Trained new staff on shipping procedures and compliance regulations
- Analyzed shipping data to identify trends and drive operational efficiency
- Prepared Bills of Lading (BOL)
- using part number tags to verify shipments were loaded onto the correct trailer.
- Printed and provided shipping documents to truck drivers for signature before departure.
- Collected signed Bills of Lading from drivers and scanned shipping documentation to support billing and recordkeeping.
Customer Service Representative
1 Year 2 Months- Prepared and evaluated CRM reports to identify problems and areas for improvement.
- Answered inbound calls, chats and emails to facilitate customer service.
- Developed strong relationships with customers by providing personalized assistance and support.
- Processed and sent invoices, adjustments, and credit memos to customers.
- Checked claims coding for accuracy with ICD-10 standards.
- Arranged transportation services as required for long distance moves.
- Communicated regularly with customers via phone or email regarding updates on their shipment status.
- Coordinated and scheduled moves for customers, ensuring all necessary paperwork was completed accurately.
- Invoicing to customer by using Peachtree.
Shipping and Receiving
3 Years 1 Month- Shipping and receiving.
- Receiving material from different vendors. Once the material arrives, the packing list is grabbed to confirm the material. The scanner is grabbed to be able to scan the label, the information of the scanner is read to confirm that it is the same as the box. Once confirmed, everything is received (a label is printed) once the label is printed, it is labeled to the box to confirm again that the product and the label match. Once finished receiving all the material, it is confirmed on the computer using the system.
- Material is confirmed via PO (Purchased Order Number). If material goes to Juarez we manifest on a trailer by grabbing trailer number and dock number. Once grabbed information from trailer we create a trailer on the system and start manifesting all material. Once we finished we check that the pallets from the system match on what we have on floor.
- Sit down forklift and cherry picker
- As a part of the team of shipping and receiving I was certified to use the sit down forklift and the cherry picker I was a backup when someone didn’t show up or need it some extra help. I did drive more often the forklift about 2 years and the cherry picker about 1 year. I was as well certified by Toyota (inside the company of Cardinal Health) to be the trainer for 2nd shift. I trained people and certified them.
- Closing Trailers
- I was trained for closing trailers that goes to Juarez (working with Juarez costumer as well) by using outlook, excel, word and teams. (Other apps as well) we would check information that was provided from the receiver and we will print out the paper from the computer to see if the information is correct all this means like part number, quantity, if it was a emergency material etc. Once all information were provided we will proceed closing trailer, scanning all documents to email and sending it to the customer (juarez) creating a CIMA and we would wait for the DODA (this means that trailer can be crossed to Juarez)to come in once DODA comes in we would print it out with (yellow paper) so we could turn it in to the driver.
Education
High School
Skills
Customer service
Microsoft excel
Bilingual
English
Microsoft word
Documentation review
Office
Data Entry
Invoicing
Peachtree
Scanner
Receiving
Closing trailers
Clerk
Computer skills
Cherry picker
Sit Down Forklift
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Shipping Coordinator
AMI Materials
03.2026 - CurrentRead More
Customer Service Representative
TIS Worldwide
09.2024 - 11.2025Read More
Shipping and Receiving
Cardinal Health
01.2021 - 02.2024Read More
Socorro High School
High School
Read More