Lesly Rosario
Paterson,NJ
Summary
Friendly server with strong history of excellent guest service. Effectively multi-tasked to efficiently complete various food and beverage functions. Trained in set-up, restock and takedown. Skilled in cleaning and disinfecting to meet company standards. Outgoing server with experience working both FOH and BOH. Focused and hardworking team member knowledgeable in food safety and sanitation guidelines. Commended for having solid attendance record and delivering exceptional customer service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Cashier
Chick-Fil-A, Garden State Plaza
01.2018 - 01.2019
- Registers sales on a cash register by scanning items, itemizing and totaling customers' purchases
- Provides a positive customer experience with fair, friendly, and courteous service
- Processed transactions
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Used POS system to enter orders, process payments and issue receipts.
Package handler
Amazon
01.2020 - 01.2021
- Make sure all packages are properly packed and loaded
- Prepares packages for delivery using scanners, handheld printers, and packing materials
- Uses common warehouse tools, including pallet jacks, dollies, forklifts, hand trucks, and conveyor systems
- Ability to work positively in a fast-paced environment
- Ability to stand/walk and stay focused and alert for extended periods of time
- Assembled pallets and crates for secure transportation of materials.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
Server Assistant
P.F. Chang's Bistro
01.2023 - Current
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
- Maintained clean, safe and organized work environment to safeguard servers and patrons.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Collaborated with other staff members to maintain high-level customer satisfaction.
- Complied with all food safety and sanitation regulations to reduce restaurant risks.
- Assisted with dining room set up prior to and after service period.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods to promptly answer customer questions.
- Arranged furniture and supplies to support seamless special events, buffets and banquets.
- Assisted with bussing tables and cleaning up spills.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
Education
No Degree - Criminology/Psychology
Eastside High School, AcademyFairleigh Dickinson University
Teaneck, NJ05.2026
Skills
- Process Transactions
- Check Payment Processing
- Menu Inquiries
- Willing to Learn
- Table Setting Arrangements
- Serve Customers
- Service Bar Restocking
- Menu Knowledge
- Proper Storage Procedures
- High-Volume Dining
- Guest Accommodations
- Bussing Experience
Languages
Spanish
Native or Bilingual
Portuguese
Limited Working
Timeline
Server Assistant
P.F. Chang's Bistro
01.2023 - Current
Package handler
Amazon
01.2020 - 01.2021
Cashier
Chick-Fil-A, Garden State Plaza
01.2018 - 01.2019
No Degree - Criminology/Psychology
Eastside High School, AcademyFairleigh Dickinson University
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