Lesly Suarez
Hostess
Sedona,AZ
Summary
High energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations. Quick problem solver with happy go-getter attitude while maintaining a professional persona. Ready and willing to help with any issue.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Food Expeditor
Hideaway House
02.2022 - 09.2023
- Trained new expeditors and food runners according to company policies and standards.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Maintained kitchen productivity, guaranteeing timely preparation, and serving of dishes in alignment with customer specifications.
- Assisted preparation of food plates, overseeing quality and appearance.
Restaurant Busser
Hideaway House
02.2022 - 09.2023
- Transported dirty utensils, dishes, and trays to kitchen in between floors to help team stay on top of cleaning.
- Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Helped run food and drinks, cleared dishes off tables if server was too occupied
- Met upon hundreds of guests a day and ensured proper service to each individual
Hostess
Hideaway House
01.2022 - 09.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Ice Cream Server
Coldstone Creamery
08.2021 - 08.2022
- Greeted incoming customers and provided reliable, friendly customer service.
- Held leadership role in the workplace, ensured productivity and communication within co workers
- Kept tidy and organized area to comply with cleanliness standards.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
Education
Associate of Arts - Biology
Yavapai College
Prescott, AZ05.2025
High School Diploma -
Sedona Red Rock Junior/Senior High School
Sedona, AZ05.2021
Skills
- Complaint Handling
- Customer Service
- Event Planning
- Friendly Welcoming Attitude
- Quick Problem Solving
- Floor General
Accomplishments
OSHA and CPR Certified
Certification
OSHA Certification
CPR Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Food Expeditor
Hideaway House
02.2022 - 09.2023
Restaurant Busser
Hideaway House
02.2022 - 09.2023
Hostess
Hideaway House
01.2022 - 09.2023
Ice Cream Server
Coldstone Creamery
08.2021 - 08.2022
Associate of Arts - Biology
Yavapai College
High School Diploma -
Sedona Red Rock Junior/Senior High School
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