Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Timeline
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Lesly D. Moran

Financial Specialist
Pittsburgh,PA

Summary

A strong leader, experienced in sales, financial planning and relationship management. Has worked in several areas in the financial services industry with a primary focus on customer experience.

Overview

8
8
years of professional experience
4
4
years of post-secondary education
1
1
Certificate
1
1
Language

Work History

Financial Solutions Specialist III

First Commonwealth Bank
Pittsburgh, PA
02.2021 - 12.2021
  • Identified customer financial needs by reviewing assets, liabilities, and cash flow.
  • Provided optimal solutions for financing and investing.
  • Led team as brokerage champion for 3 consecutive quarters by exceeding referral goals.
  • Produced and executed loan packages for 50+ clients.

Financial Solutions Specialist II

First Commonwealth Bank
Pittsburgh, PA
11.2019 - 02.2021
  • Managed over 70 escalated phone calls per day by applying conflict resolutions skills and extensive knowledge of bank policies, products and services.
  • Developed customized solutions of deposit, lending and other products for local small business customers.

Financial Solutions Specialist I

First Commonwealth Bank
Pittsburgh, PA
05.2019 - 11.2019
  • Met customers' needs by providing quick service with ability to perform set of regular procedures, as well as a variety of customer requests and transactions, including: check cashing and deposits, loan payments, product explanations and being able to identify opportunities.

Operations Manager

Lucy's Pgh LLC
Pittsburgh, PA
02.2014 - 05.2019
  • Led international clothing retailer through innovative merchandising and focus on continuous new products to stay ahead of competitors.
  • Managed daily operations and assisted in recruiting, hiring and training of 15 team members.
  • Participated in development and implementation of marketing strategies to expand profit margins that improved sales across all stores.

Education

Bachelor of Arts - Business Administration and International Relations

Duquesne University
Pittsburgh, PA
08.2013 - 12.2017

Skills

    Financial analysis

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Additional Information

Programming Committee Chair at Duquesne University Young Alumni Council

Retention Committee Chair at Pittsburgh Young Professionals


Certification

NMLS License

Timeline

Financial Solutions Specialist III

First Commonwealth Bank
02.2021 - 12.2021

Financial Solutions Specialist II

First Commonwealth Bank
11.2019 - 02.2021

Financial Solutions Specialist I

First Commonwealth Bank
05.2019 - 11.2019

Operations Manager

Lucy's Pgh LLC
02.2014 - 05.2019

Bachelor of Arts - Business Administration and International Relations

Duquesne University
08.2013 - 12.2017
Lesly D. MoranFinancial Specialist