Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Lessie Oden

Lessie Oden

Longview,TX

Summary

Enthusiastic Health Unit Coordinator motivated to work with patients, families and care teams efficiently. Friendly, adaptable and collaborative professional successful devising satisfying solutions to complex problems.

Overview

4
4
years of professional experience

Work History

Health Unit Coordinator - Lead

Hospitality Health ER
05.2022 - Current
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.
  • Assisted nursing staff with daily tasks, contributing to a well-organized and efficient unit environment.
  • Assembled and maintained patient medical records and other documents related to patient care.
  • Increased efficiency in the workplace by training new Health Unit Coordinators on policies, procedures, and software applications.
  • Assisted with processing patient admissions, transfers and discharges.
  • Managed a staff of 10-13 employees, doing scheduling, keeping them up to date on company new changes, and help organize their work flow.

Unit Technician

Christus Trinity Mother Frances Hospital
09.2021 - 05.2022
  • Worked as part of team of physicians, nurses or other healthcare professionals to manage patient care by assisting with medical procedures or related duties
  • Interacted effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork
  • Educated patients about procedures, answered questions and provided comforting words to control anxiety and enhance procedure results
  • Documented observations and baseline measurements in medical records

EMT-Student

Allegiance Mobile Health
08.2020 - 12.2020
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care
  • Communicated with patients about pain, comfort and needs during transportation and preliminary medical care

EMT-Student

UT Health East Texas
08.2020 - 12.2020
  • Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once
  • Communicated with lucid patients to gather incident and medical history information
  • Served as principal liaison between emergency medical response department and other city departments, public organizations and private agencies
  • Executed stomach suction, airway management and heart monitoring to treat patients

Education

Associate of Science - Science

Panola College
Carthage, TX
05.2021

High School Diploma - undefined

Panola Early College High School
Carthage, TX
05.2021

Skills

  • Professional bedside manner
  • Patient education
  • Patient services
  • Problem-Solving
  • Cultural Awareness
  • Clerical Support
  • Medical history review
  • Recordkeeping and documentation
  • Culturally-competent care

Accomplishments

During my time at Hospitality Health ER I organized our filing systems into a efficient system and format, made new scheduling arrangements depending on our census, and hired/trained new employees who have been incredibly successful with all policies and values.

Timeline

Health Unit Coordinator - Lead

Hospitality Health ER
05.2022 - Current

Unit Technician

Christus Trinity Mother Frances Hospital
09.2021 - 05.2022

EMT-Student

Allegiance Mobile Health
08.2020 - 12.2020

EMT-Student

UT Health East Texas
08.2020 - 12.2020

Associate of Science - Science

Panola College

High School Diploma - undefined

Panola Early College High School

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Lessie Oden