Lesslei Mejia Aviles
Huntsville,Texas
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Service Manager
Chipotle
Hunstville, Texas
06.2022 - Current
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Organized and restocked supplies to support operations and team productivity.
- Interacted pleasantly with guests to deliver quality customer service.
- Totaled bills, accepted payments and returned change.
- Monitored service performance metrics to identify areas of improvement.
- Implemented quality assurance protocols to ensure timely completion of projects according to customer specifications.
- Maintained records of all customer interactions and transactions.
- Managed service staff to ensure customer satisfaction and compliance with company policies.
- Resolved customer complaints in a timely manner.
- Reviewed customer billing statements for accuracy prior to release.
- Managed inventory levels of parts necessary for servicing customers' needs.
- Trained new employees on the use of customer relationship management software systems.
Education
Associate of Arts -
Lone Star College System
Spring, TX05-2025
High School Diploma -
Huntsville High School
05.2022
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management and Prioritization
- Dependable and Cooperative
- Packaging and Labeling
- Multitasking and Organization
- Critical Thinking
- Grade-Level Translation
- Customer Service Management
- Employee Supervision
- Goal-Oriented
- Workflow Management
- Coaching and mentorship
Affiliations
- Community Service
Accomplishments
- LULAC Recipient
- Howard Hughes Corporation Recipient
- 3.15 GPA
- Member of Spanish Honor Society, 2022
- Member of National Honor Society, 2022
- Member of National Technical Honor Society, 2022
- Texas Association for Future Educators, 2022
Languages
Spanish
Professional
English
Professional
French
Limited
Certification
- Serve Safe Food Handler Certificate
References
References available upon request.
Timeline
Service Manager
Chipotle
06.2022 - Current
Associate of Arts -
Lone Star College System
High School Diploma -
Huntsville High School