Lessley Rolon
Pryor Cashman
Warren,OH
2
Languages
1
Certification
16
years of professional experience
Efficient Legal Receptionist and Professional Educator experienced in client interactions, document preparation, and creating engaging learning environments. Enhanced operational effectiveness and supported legal teams through strong organizational skills and commitment to confidentiality. Fostered positive behavior and achieved results in educational settings by adapting to varying needs and promoting social, emotional, and cognitive growth.
Work History
Childcare Assistant Teacher
- Facilitated daily activities that encouraged teamwork, communication, and creativity among children.
- Assisted in creating a safe and nurturing environment for children, promoting emotional well-being.
- Monitored child behavior and progress, providing feedback to parents on developmental milestones.
- Assisted in maintaining a clean and orderly classroom environment, ensuring compliance with health and safety regulations while supporting an optimal learning space for students.
- Engaged with children on an individual basis to build positive relationships and promote learning.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
Legal Receptionist
1 Year 1 Month- Managed incoming calls, directing inquiries to legal staff to ensure timely responses.
- Scheduled attorney appointments and organized calendar to optimize daily operations.
- Answered incoming calls, took messages, and directed callers to the appropriate staff members.
- Maintained client confidentiality in all communications and file management tasks.
- Provided comprehensive administrative support, including typing memos, emails, and managing document distribution.
- Provided general administrative support including typing memos, emails, faxing documents, photocopying documents.
- Demonstrated excellent organizational skills while managing multiple tasks simultaneously.
- Compiled reports using data entry software applications such as Microsoft Excel.
Mailroom Supervisor
6 Years 8 Months- Coordinated team schedules to enhance workflow and ensure timely completion of departmental deadlines.
- Oversaw daily mailroom operations to guarantee accurate processing of incoming and outgoing mail.
- Trained new staff on mail handling procedures and safety protocols.
- Implemented process improvements for sorting and distributing mail effectively.
- Processed outgoing mail using appropriate postage meters or other methods per postal regulations.
- Addressed customer complaints regarding mail services with a focus on resolution and customer satisfaction.
- Resolved customer complaints related to mail services in a professional manner.
Mailroom Associate
6 Years 3 Months- Sorted incoming mail to ensure timely and accurate distribution to departments.
- Sorted incoming mail for efficient distribution to departments.
- Coordinated pickup and delivery schedules with external carriers.
- Coordinated pickup and delivery schedules with external carriers to optimize service reliability.
- Trained new employees on mailroom procedures and safety protocols to enhance team competency.
- Managed inventory of office supplies and maintained stock levels.
- Responded promptly to requests from customers regarding lost or damaged parcels.
Clerical/Front Desk Receptionist
6 Months- Greeted patients and visitors warmly upon arrival at healthcare facility.
- Managed multi-line phone system, efficiently directing calls to appropriate departments to enhance patient and visitor communication.
- Scheduled and confirmed patient appointments using electronic health record system.
- Maintained organized front desk area, ensuring cleanliness and professionalism.
- Processed patient intake forms and verified insurance information to ensure accurate patient records and smooth appointment scheduling.
- Assisted with administrative tasks, including filing and data entry for patient records.
- Trained new front desk staff on procedures and customer service standards to maintain high-quality service and operational consistency.
Education
Associates Degree - Medical Administration
GED
Skills
Early childhood education
Child assessment
Language development
Behavior management
Toilet training
Administrative support
Conference room management
parent communication
Client management
Customer service
Legal documentation
Professional discretion
Legal documentation
child CPR certification
Office administration
fine motor activities
child safety practices
potty training techniques
child development knowledge
literacy promotion
developmental assessments
Attention to detail
passion for teaching
Strong work ethic
positive reinforcement
child first aid
Bilingual in [language]
Efficient under pressure
Certification
CPR / AED / First-Aid
Languages
English
Professional
Spanish
Professional
Education and Training
other,other
Timeline
Childcare Assistant Teacher
Ariel's Angels Childcare LLC
08.2026 - CurrentRead More
Legal Receptionist
Pryor Cashman
07.2025 - CurrentRead More
Mailroom Supervisor
Supreme Systems International
11.2018 - 07.2025Read More
Mailroom Associate
Forrest Solutions Inc
08.2012 - 11.2018Read More
Clerical/Front Desk Receptionist
Sbhhealthsystem
01.2011 - 07.2011Read More
Monroe College
GED
Read More
Monroe College
Associates Degree from Medical Administration
Read More