Lesslie Diaz
Rodeo,CA
Summary
Versatile Production Supervisor, knowledgeable about equipment operation, quality standards, and safety hazards. Versed in documentation, compliance, and scheduling. Streamlines workflow to maintain productivity and proactively addresses challenges to minimize downtime.
Overview
10
10
years of professional experience
Work History
Production Supervisor
Thistle Co.
09.2020 - 10.2023
- Helped manage daily KPIs, while documenting daily actions and submitting data entry to have visibility of projected metrics
- Reported on production metrics and output to management and track efficiency
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Helped resolve issues in close collaboration with supervisors and managers from exterior departments
- Monitored food preparation, production, and plating for quality control.
- Assisted cross-training associates in other departments such as; with printing production labels, shipping, and pack labels.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
- Maximized team productivity by expertly delegating tasks to kitchen staff.
Production Team Leader
Thistle Co.
11.2018 - 09.2020
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Cultivated professional working relationships with peers and supervisors.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Monitored and evaluated teams, identifying and targeting opportunities for improvement.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Prepared, calibrated, and monitored production levels to achieve targets.
- Repaired equipment to keep jobs moving smoothly, informing maintenance department of major machinery failures.
- Met production targets and tight deadlines by collaborating closely with team members.
Sitter
Self-employeed
San Pablo, CA
04.2013 - 09.2016
- Self-motivated, with a strong sense of personal responsibility.
- Communicated positively with children and guardians.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Taught children to organize toys, wash hands, and share by leading by example.
- Communicated with parents regarding children's progress and development, raising any issues.
Third Key Sales Associate
Shiekh Shoes
06.2015 - 03.2016
- Filled in for store management on demand, smoothly handling day-to-day operations and maintaining leadership continuity
- Minimized financial errors by carefully counting drawers at the beginning and end of each shift
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Respond quickly and resourcefully to customer's request
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted with inventory control efforts by arranging cycle counts and identifying potential shortages
- Keep employees satisfied and working hard through consistent training, mentoring, and support
- Encouraged sales by changing the culture to a positive work culture that the customer is always right
- Managed returns, exchanges, and refunds in accordance with store policy.
- Engaged customers with visually appealing displays highlighting different merchandise.
Education
BS - Hospitality
California State University, East Bay
Hayward, CA05.2024
Skills
- Quality control
- Critical thinking
- Problem-Solving
- Multitasking
- Teamwork
- Materials Handling
- Continuous Improvement
- Bilingual
- Business Management
- Payroll Preparation
- Recruitment
- Staff Forecasting
Languages
Spanish
Native or Bilingual
Timeline
Production Supervisor
Thistle Co.
09.2020 - 10.2023
Production Team Leader
Thistle Co.
11.2018 - 09.2020
Third Key Sales Associate
Shiekh Shoes
06.2015 - 03.2016
Sitter
Self-employeed
04.2013 - 09.2016
BS - Hospitality
California State University, East Bay
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