Lessly Partida Olvera
Lakewood,CO
Summary
Organized individual with problem-solving and technical skills, looking to secure a position.
Overview
5
5
years of professional experience
Work History
Medical Biller
Yavapai Eye Care
Prescott Valley, AZ
03.2023 - Current
- Verified insurance of patients to determine eligibility.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
- Filed and updated patient information and medical records.
- Collected payments and applied to patient accounts.
- Posted payments and collections on regular basis.
- Reduced claim denials by meticulously reviewing patient insurance information and coding practices.
- Improved patient satisfaction levels with clear explanations of their financial responsibilities and available payment options.
Front Desk
Front Desk ophthalmology
Prescott Valley, Az
06.2020 - 02.2022
- Streamlined front desk operations for increased efficiency and improved customer service.
- Improved overall guest experience by maintaining a clean and welcoming reception area.
- Enhanced guest satisfaction by providing efficient check-in and check-out processes.
- Handled sensitive guest information with discretion, adhering to strict data privacy guidelines set forth by the company.
- Managed high call volume with exceptional telephone etiquette, resulting in positive feedback from guests.
- Balanced daily cash drawers meticulously; reconciled any discrepancies and prepared accurate reports for the accounting department.
- Trained new hires on company policies, software systems, and best practices for front desk operations, leading to successful onboarding experiences.
Education
Professional Medical Coding and Billing -
Career Step
01.2020
General Educational Development Program -
College of Southern Nevada
Las Vegas, NV09.2016
Skills
- Outpatient and Inpatient Coding
- ICD-10-CM
- ICD-10-PCS
- Medical Terminology
- Anatomy
- APC and MS-DRG Assignments
- Clinical Data Analysis
- Filing Medical Record
- Posting Charges/Payments
- CMS 1500
- UB-04 Claim Forms
- CPT
- HCPCS Level II
- Pharmacology
- Pathophysiology
- Insurance Authorization
- Healthcare Reimbursement
- 3M Encoder
- 3M Reference Software
- Knowledge of HIPAA
- Patient Confidentiality
- Patient Check-in/out
- Patient Scheduling
- Detailed Knowledge of Coding Guidelines
- Customer Service
- EMR systems
- Office Administration
- Multi line phone system
- Data entry documentation
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Medical Biller
Yavapai Eye Care
03.2023 - Current
Front Desk
Front Desk ophthalmology
06.2020 - 02.2022
Professional Medical Coding and Billing -
Career Step
General Educational Development Program -
College of Southern Nevada