Lester Hooper

• Oversee team of 200 security officers and managed scheduling and performance evaluations.
• Process submitted documentation for weekly payroll, managed schedules and enforced policies.
• Interviews and hires qualified applicants to fill open post positions in proactive and timely manner, following company interviewing guidelines. Also regularly evaluates low-performing employees for replacement, upgrade or transfer.
• Ensures all positions are staffed according to contract requirements and effectively manages branch overtime through proper scheduling and staffing.
• Conducts disciplinary and counseling sessions with Security Professionals as needed in a proactive and professional manner. Ensures all such issues are documented according to company standards, and that all issues receive proper follow up for resolution.

• Oversaw team of 12 Security Supervisors and 150 Security Personnel.
• Kept team compliant with security protocols and appearance standards.
• Conducted Site Walk-through with client.
• Conducted drills to keep security staff on alert and proficient with established plans.
• Established company-wide security best practices and protocols to mitigate risk of security breach.
• Assisted with day-to-day operations, working efficiently and productively with all team members.

• Oversaw team of 30 security personnel during shift and manage performance evaluations.
• Conducted frequent security audits to identify potential problems related to physical security, staff safety and asset protection.
• Supervised and coordinated delivery of quality service to Port Authority of NY/NJ.
• Conducted Access Control Violation and Security Breach response training with security personnel.
• Recorded incident reports with detailed accounts of occurrences.
• Kept team compliant with security protocols and appearance standards.

• . Provided physical security to Area of Operations (AOA) at JFK International Airport
• Conducted checks of Port Authority of NY/NJ SIDA badges.
• Operation of physical delta barriers at various entry points to Area of Operations. Monitored and authorized entrance and departure of vehicles and cargo trucks at various AOA entry points.
• Report unusual activities and/or security breaches to Port Authority Security Management.

• Patrolled assigned areas to prevent and detect roadway crimes.
• Identified, pursued and arrested suspects and perpetrators of criminal acts.
• Enforced New York State traffic laws and conducted criminal and non-criminal investigations.
• Identified, pursued and arrested suspects and perpetrators of criminal acts.
• Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
• Provided for public safety by maintaining order, protecting people and property and promoting good community relations.
• Interviewed criminal targets and witnesses to uncover facts for verification and authentication. Prepared reports that detailed investigations findings.
• Dispatched police and emergency services to calls for service.

New York State Police Special Detail

New York State Police Pope Security Detail, New York, NY

New York State Police Presidential Security Detail, Newburg, NY