Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
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Lester Howard

Lester Howard

Greenville,NC

Summary

To work closely with individuals in the field of recovery while providing guidance, support, hope, leadership, and relationship-building skills.

Focused professional ready to provide assistance in the form of scheduling appointments, accompanying individuals to meetings and supporting the recovery process. A multitasking Peer Support Specialist offering compassion and respect while communicating effectively.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Certified Peer Support Specialist

Agape Health Services
07.2023 - Current
  • Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
  • Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
  • Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.
  • Maintained computers, printers and technical resources to avoid disruption in operations.
  • Participated in clinical staffing meetings and coordinated with clinical staff to develop and implement individualized treatment plans.
  • Transported individuals to medical appointments and support meetings whenever needed.
  • Attended classes and seminars to enhance knowledge of equipment and operating systems.
  • Observed strict regulations and procedures regarding each individual to maintain confidentiality of personal and health information.
  • Fostered relationships with partner agencies and other interested parties to build pipeline of supportive services.
  • Assisted individuals in identifying and re-engaging with family, friends and other natural supports to build support system..
  • Increased awareness of and supported participation in self-help and advocacy organizations.
  • Communicated with individuals' family members, offering information, and insight into support services available at community level.
  • Provided emergency response in crisis situations to diffuse tensions and prevent violence.

CEO/Public Relations

Spoken Serenity, Inc. / ZION Promotions
09.2008 - Current
  • Provide mentorship and guidance to aspiring artists
  • Create opportunities for local/national artists
  • Manage spoken word artists
  • Handle contractual agreements with artists
  • Maintain daily operations
  • Coordinate shows and plan events

General Manager

US Cellular/EZ Wireless
01.2015 - 01.2021
  • Lead and assisted employees to successfully achieve business & personal sales goals
  • Managed multiple employees, recognized challenges, and identified a solution
  • Assisted in recruiting, on-boarding, and training team members

Associate Professional

Dixon Social Interactive Services
01.2007 - 01.2009
  • Completed intakes to determine with the client their needs and personal goals
  • Ongoing monitoring and assessment of client's involved in gangs
  • Completed daily documentation within specified timeframe
  • Advocated for children and their families to assist with meeting their needs
  • Ongoing assessment for risks related to substance use, neglect, abuse, and dependency

Sales Associate

Radio Shack
01.2004 - 01.2006
  • Executed daily operations of the store
  • Stocked shelves, counters, and tables with merchandise
  • Stamped, marked, and tagged price on merchandise

Outside Sales Associate

Airlink Communications
01.2002 - 01.2005
  • Developed list of prospective customers by consulting business associates
  • Called on prospects to explain features of services, costs, and advantages
  • Planned sales and service programs to promote new markets and improve competitive

Public Relations

Dave Can Cook
01.1998 - 01.2002
  • Compiled lists of prospective customers for use as sales leads
  • Traveled throughout assigned territory to conduct sales business and engaged customers

Youth Director

Philippi Church of Christ International
01.1998 - 01.2000
  • Assisted in the development of youth programs/activities
  • Taught training sessions on instructional methods and materials
  • Conducted Junior church
  • Participated in church visitation
  • Initiated and taught youth Bible study that averaged 80 in weekly attendance

Education

Associate of Arts - Addiction Counseling/Human Services

Pitt Community College
Winterville, NC
05-2026

Public Relations - undefined

East Carolina University
Greenville, NC
01.2011

Certificate - Human Relations

Cleveland Community College
Shelby, NC
01.1994

Skills

  • Recovery planning
  • Family support
  • Mental health awareness
  • Behavioral management
  • Substance abuse
  • Boundary setting
  • Resource navigation
  • Wellness strategies
  • Rapport building
  • Communication
  • Service navigation
  • Recovery assistance and support
  • Issue resolution
  • Problem-solving skills
  • Motivational interviewing

Accomplishments

    Registered CADC, Certified CHW I, Certified Forensic Peer Support Specialist, Adult Mental Health First Aid, Youth Mental Health First Aid

Certification

  • Certified Peer Support Specialist, 03/01/23
  • Wellness Recovery Action Plan (WRAP), 03/01/23
  • Sequential Intercept Mapping Introduction, 03/01/23
  • Career Readiness Certificate, 06/01/13
  • FEMA Course Work, 08/01/17, IS-100, IS-101, IS-200, IS-393, IS-403, IS-547, IS-632, IS-634, IS-700, IS-800

References

Available Upon Request

Timeline

Certified Peer Support Specialist

Agape Health Services
07.2023 - Current

General Manager

US Cellular/EZ Wireless
01.2015 - 01.2021

CEO/Public Relations

Spoken Serenity, Inc. / ZION Promotions
09.2008 - Current

Associate Professional

Dixon Social Interactive Services
01.2007 - 01.2009

Sales Associate

Radio Shack
01.2004 - 01.2006

Outside Sales Associate

Airlink Communications
01.2002 - 01.2005

Public Relations

Dave Can Cook
01.1998 - 01.2002

Youth Director

Philippi Church of Christ International
01.1998 - 01.2000

Public Relations - undefined

East Carolina University

Certificate - Human Relations

Cleveland Community College
  • Certified Peer Support Specialist, 03/01/23
  • Wellness Recovery Action Plan (WRAP), 03/01/23
  • Sequential Intercept Mapping Introduction, 03/01/23
  • Career Readiness Certificate, 06/01/13
  • FEMA Course Work, 08/01/17, IS-100, IS-101, IS-200, IS-393, IS-403, IS-547, IS-632, IS-634, IS-700, IS-800

Associate of Arts - Addiction Counseling/Human Services

Pitt Community College
Lester Howard