Lester Vidaure
North Las Vegas,Nevada
Summary
Dedicated Specialist Forward observer offering 4 years of United States Army service. Dedicated to using Precise and Accurate abilities to positively impact operations and improve efficiency. Expert maintenance, repair and inspection skills focused on Area of operation. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
12
12
years of professional experience
1
1
Certification
Work History
LEAD VETERAN SERVICE ASSISTANT
U.S.VETS
Las Vegas, NV
01.2024 - Current
- Supervise and manages the Veterans Service Coordinator staff.
- Provide support, one-one training and supervision to newly hired staff.
- Supervises and organizes daily client services and support functions.
- Developed effective working relationships with colleagues across all departments by communicating clearly and respectfully at all times.
- Prepare case records/outcomes, correspondence, and other documentation using various computer applications.
VETERAN SERVICE ASSISTANT
U.S.vets
Las Vegas, NV
05.2023 - Current
- Reported or corrected potential safety issues, cleanliness needs, or clients concerns for rectification
- Ensured compliance with health codes by observing strict sanitation practices while preparing meals or cleaning up after customers
- Resolved clients complaints in an amicable manner while adhering to company policies and procedures
- Utilized problem solving abilities to resolve conflicts between clients
- Served as a role model for other employees by displaying positive attitudes towards work related tasks and responsibilities
- Performs other duties as required
- Responsible for implementing UA testing to promote a sober environment
- Responsible for preventing or de-escalating/defusing any verbal/physical altercations at facility including submitting written report to Veterans Service Manager concerning these events
- Prepare case records/outcomes, correspondence, and other documentation using various computer applications
FORWARD OBSERVER
US
Fort Hood, TX
07.2019 - 01.2023
- Trained continuously on weaponry, tactics and maneuvers to maintain mission readiness
- Used technical expertise and sound military judgment to learn and perform complex procedures
- Cleaned and maintained weaponry following official procedures for optimum reliability
- Conducted current and future operations planning to execute airspace management requirements for supported echelon
- Coordinated organizational and intermediate maintenance on guided missile launching systems
- Employed ground weapons such as howitzers and vehicle-mounted guns to support combat operations
- Obtained key intelligence to protect troops and aide in combat decision-making.
SERVER
BJ'S RESTAURANT & BREWHOUSE
Salinas, CA
08.2017 - 04.2019
- Provided exceptional service to high volume of daily customers
- Operated POS terminals to input orders, split bills and calculate totals
- Displayed enthusiasm and knowledge about restaurant's menu and products
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems
- Cleaned tables and chairs to prepare dining area for next customers.
FRONT COUNTER WORKER
PANDA EXPRESS
Salinas, CA
01.2013 - 05.2017
- Delivered top quality customer service while managing multiple tasks
- Processed order transactions and handled debit and cash operations
- Welcomed and thanked guests to demonstrate appreciation for patronage
- Provided exceptional service that reflected restaurant standards and core values.
Education
ASSOCIATE OF SCIENCE IN CRIMINAL JUSTICE -
Hartnell College
Salinas, CA01-2014
HIGH SCHOOL DIPLOMA -
North Salinas High School
Salinas, CA01-2009
Skills
- Planning & Organizing Night Operations
- Good Work Ethic
- Friendly, Positive Attitude
- Team Building
- Critical Thinking
- Active Listening
- Team Management
- Customer Service
- Relationship Building
Certification
H.V.A.C
Timeline
LEAD VETERAN SERVICE ASSISTANT
U.S.VETS
01.2024 - Current
VETERAN SERVICE ASSISTANT
U.S.vets
05.2023 - Current
FORWARD OBSERVER
US
07.2019 - 01.2023
SERVER
BJ'S RESTAURANT & BREWHOUSE
08.2017 - 04.2019
FRONT COUNTER WORKER
PANDA EXPRESS
01.2013 - 05.2017
ASSOCIATE OF SCIENCE IN CRIMINAL JUSTICE -
Hartnell College
HIGH SCHOOL DIPLOMA -
North Salinas High School
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