Overview
Work History
Education
Timeline
SeniorSoftwareEngineer
Leta Blanco

Leta Blanco

Customer Service Representative
Hobbs,New Mexico

Overview

30
30
years of professional experience

Work History

Office Assistant

Office Team Staffing
05.2019 - 03.2023
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained and updated office records, both digital and physical.
  • Greeted office visitors and alerted staff to arrivals of scheduled appointments.

Front of House Manager

Big Daddy’s Cafe
10.2013 - 05.2018
  • Resolved guests complaints while maintaining positive customer environment.
  • Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations
  • Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
  • Addressed guest concerns and resolved all issues to guests' satisfaction.
  • Over the top customer service skills
  • Server schedules
  • Server training
  • Quality control

Customer Service Representative

Convergys, AT&T
07.1993 - 12.1997

Education

-

American InterContinental University
Schaumburg, IL On Line

Associate Of Applied Business - Human Resources Management

New Mexico State University -
Las Cruces, NM
05.2009

Timeline

Office Assistant

Office Team Staffing
05.2019 - 03.2023

Front of House Manager

Big Daddy’s Cafe
10.2013 - 05.2018

Customer Service Representative

Convergys, AT&T
07.1993 - 12.1997

-

American InterContinental University

Associate Of Applied Business - Human Resources Management

New Mexico State University -

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Leta BlancoCustomer Service Representative