Letaunia Walker
Syracuse,NY
Summary
Driven professional with a proven track record at Spectrum, adept in customer service and complex problem-solving. Excelled in enhancing customer satisfaction and engagement, while demonstrating exceptional time management and computer skills. Cultivated strong client relationships, significantly contributing to business growth through meticulous attention to detail and a flexible schedule.
Overview
5
5
years of professional experience
Work History
Customers Service / Sales Associate
Spectrum
Syracuse, NY
07.2022 - 05.2024
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Provided product price information to customers.
- Managed customer relations through communication and helpful interactions.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Maintained relationships with customers to maximize sales opportunities.
- Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
Finisher / Packing
Box Car
Syracuse, NY
03.2019 - 07.2022
- Assisted in training new finishers, ensuring proper understanding of job responsibilities and techniques for optimal performance.
- Maintained a clean work environment, promoting a positive atmosphere conducive to high-quality output.
- Demonstrated strong attention to detail when performing intricate finishing tasks on complex products or designs.
- Completed projects within established deadlines while maintaining stringent quality standards throughout the work process.
- Collaborated with team members to meet quotas and maintain consistent productivity levels.
- Provided guidance, assistance and training to employees when needed.
Education
G.E.D -
Learning Place East
Syracuse, NY06.2002
Skills
- Customer Service
- Time Management
- Attention to Detail
- Computer Skills
- Customer interaction
- Workplace Safety
- Customer Engagement
- Decision-Making
- Complex Problem-Solving
- Relationship Building
- Flexible Schedule
- Courteous and Professional
- Data Entry
Timeline
Customers Service / Sales Associate
Spectrum
07.2022 - 05.2024
Finisher / Packing
Box Car
03.2019 - 07.2022
G.E.D -
Learning Place East