LETAYA MULHERN
Osseo,WI
Summary
A highly motivated criminal justice graduate, with five years experience in the criminal justice system, including case management, field supervision, and and working with outside resources to develop and implement effective probation supervision plans. Seasoned professional with excellent communication, organization and interpersonal skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Probation and Parole Agent
WISCONSIN DEPARTMENT OF CORRECTIONS
07.2017 - Current
- Responsible for enforcing departmental rules, Wisconsin Statutes and conditions of probation and parole to protect the public and to provide services to rehabilitate offenders
- Conduct investigations; develop, implement, and monitor offender case plans; conduct home visits; issue apprehension requests; locate, detain, and transport offenders who have violated conditions of supervision; conduct searches and seize contraband; collect urine samples for drug assessment; provide counseling; prepare written reports and maintain records
- Provide surveillance of offenders through frequent contacts and electronic monitoring; appropriate sanctions in response to violations.
Asset Protection Specialist
BEST BUY CO., INC
05.2017 - 07.2017
- Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions
- Answered alarms and investigated disturbances
- Continuously monitored security cameras and fire, building and alarm systems
- Reported all incidents, accidents and medical emergencies to law enforcement.
Bartender/Server/Cook
WHISPERING PINES BAR AND GRILL
05.2014 - 11.2014
- Provided prompt, efficient, friendly, and quality service at all times
- Accurately and quickly calculated checks and made change
- Took prompt corrective action whenever necessary to maintain the satisfaction and safety of all patrons and staff.
Bartender/Server
LEVIS LODGE
04.2014 - 11.2014
- Strictly abided by all state liquor regulations, particularly in regard to intoxicated persons and minors
- Effectively handled customer complaints and special requests
- Assessed guest demeanor and identified when to call behavior to attention of a police officer.
Laborer
BOB SMITH'S WINDOW WASHING COMPANY
10.2013 - 03.2014
- Installed and cleaned windows in any given weather condition
- Safely set up ladders and climbed ladders
- Completed indoor and outdoor residential and commercial projects
- Continually cleaned work areas and equipment
- Transported materials, tools and machines to installation sites
- Displayed a positive and friendly attitude towards customers and fellow coworkers.
Assistant Manager
MOES DINER
11.2011 - 09.2013
- Scheduled and directed staff in daily work assignments to maximize productivity
- Efficiently resolved problems or concerns to the satisfaction of all involved parties
- Assigned tasks and oversaw the direction of employees to ensure compliance with, food safety procedures and quality control guidelines
- Developed and maintained exceptional customer service standards
- Carefully prepared weekly payroll to keep up with projected revenue for the week
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Personal Care Worker
NORTHWEST PATHWAYS TO INDEPENDENCE
09.2010 - 10.2011
- Modeled appropriate social behaviors and encouraged concern for others
- Redirected residents with developmental disabilities to encourage safe, positive behaviors
- Administered medication and minor first aid to sick and injured residents
- Conducted detailed daily reports that outlined each resident's day.
Cook
HECKLES
06.2010 - 09.2010
- Persistently strove for continual improvement and worked cooperatively as a team member
- Correctly and safely operated all kitchen equipment in accordance with set guidelines
- Provided nutritious, safe, visually appealing, innovative and properly prepared and flavored food.
Cook/Waitress
MOES DINER
11.2007 - 06.2010
- Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements
- Followed proper food handling methods and maintained correct temperature of all food products
- Established and maintained open, collaborative relationships with the kitchen team
- Displayed a positive and friendly attitude towards customers and fellow team members.
Education
AGENT BASIC TRAINING -
Corrections Training Center
Madison, WI09.2017
ASSOCIATE OF SCIENCE - CRIMINAL JUSTICE
Chippewa Valley Technical College
Eau Claire, WI05.2017
Wisconsin Department of Natural Resources
SAFETY EDUCATION
2017
Skills
- Active Listening
- Prepare Written Reports and Maintain Records
- Critical Thinking
- Complex Problem-Solving
- Develop, Implement, and Monitor Client's Case Plans
- Field Visits
- Drug Test Supervision and Analysis
- Conducting Investigations of Rule Violations
- Locate, Detain, and Transport Clients in Violation Status
- Conduct Searches and Seize Contraband
- Community Resource Referrals
- Interviewing Expertise
- Wisconsin Statutes Knowledge
Certification
ATV Safety Certificate
Boat Safety Certificate
Hunter Safety Certificate
Snowmobile Safety Certificate
EDUCATION
Timeline
Probation and Parole Agent
WISCONSIN DEPARTMENT OF CORRECTIONS
07.2017 - Current
Asset Protection Specialist
BEST BUY CO., INC
05.2017 - 07.2017
Bartender/Server/Cook
WHISPERING PINES BAR AND GRILL
05.2014 - 11.2014
Bartender/Server
LEVIS LODGE
04.2014 - 11.2014
Laborer
BOB SMITH'S WINDOW WASHING COMPANY
10.2013 - 03.2014
Assistant Manager
MOES DINER
11.2011 - 09.2013
Personal Care Worker
NORTHWEST PATHWAYS TO INDEPENDENCE
09.2010 - 10.2011
Cook
HECKLES
06.2010 - 09.2010
Cook/Waitress
MOES DINER
11.2007 - 06.2010
AGENT BASIC TRAINING -
Corrections Training Center
ASSOCIATE OF SCIENCE - CRIMINAL JUSTICE
Chippewa Valley Technical College
Wisconsin Department of Natural Resources
SAFETY EDUCATION
Similar Profiles
Meagan LeachMeagan Leach
Probation and Parole Agent at The State of Wisconsin Department of CorrectionsProbation and Parole Agent at The State of Wisconsin Department of Corrections
Yashia VeguillaYashia Veguilla
Correctional Officer at Wisconsin Department of CorrectionsCorrectional Officer at Wisconsin Department of Corrections
Tyler TrappeTyler Trappe
Correctional Officer at Wisconsin Department of CorrectionsCorrectional Officer at Wisconsin Department of Corrections
Caitlin RoteCaitlin Rote
Office Operations Associate at State of Wisconsin Department of CorrectionsOffice Operations Associate at State of Wisconsin Department of Corrections
Kirsten EastmanKirsten Eastman
Shift Leader/ Store Safety and WellnessCoordinator at Kwik TripShift Leader/ Store Safety and WellnessCoordinator at Kwik Trip