Summary
Overview
Work History
Education
Skills
Timeline
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Leteresa Williams

Chicago,US

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

25
25
years of professional experience

Work History

Temporary Associate

Walmart
11.2019 - 03.2024
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed efficient cash register operations.
  • Performed cash, card, and check transactions to complete customer purchases.

Cashier

Target
07.2016 - 11.2018
  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Dishwasher/Steward

Chicago Hilton Tower
05.1999 - 08.2015
  • Followed supervisor instructions to complete tasks on time.
  • Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
  • Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.

Education

Crane High School
01.1992

Skills

  • Courteous and Professional
  • POS System Operation
  • Customer Service
  • Sales expertise
  • Cash handling expertise
  • Chemical Handling
  • Cleaning and sanitizing
  • Strong Work Ethic
  • Quality Control
  • Supply Restocking
  • Food safety knowledge
  • Complaint Handling

Timeline

Temporary Associate

Walmart
11.2019 - 03.2024

Cashier

Target
07.2016 - 11.2018

Dishwasher/Steward

Chicago Hilton Tower
05.1999 - 08.2015

Crane High School

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Leteresa Williams