Letha Croff
Oroville,CA
Summary
I knew I was meant for more in life after being homeless and addicted to substances for 5 years. I had been a mother to three children, owned my home, and a separate property prior to becoming homeless and addicted to substances. I found myself with a felony conviction and knew I couldn’t do a term in prison, so I took a leap of faith. I completed Felony drug court in 18 months with a perfect attendance, I was secretary of 2 NA meetings a week, managed to obtain my own 2 bedroom apartment and maintained it. I knew then I was meant to support people and lead by example and that is what I e been doing for over 5 years now.
Overview
4
4
years of professional experience
Work History
Behavioral Health Counselor
Butte County Behavioral Health
Chico, CA
05.2024 - Current
- Improved patient outcomes by implementing evidence-based treatment plans and closely monitoring progress.
- Established trusting relationships with clients by demonstrating genuine empathy, active listening, and validating their experiences.
- Facilitated group therapy sessions for diverse populations, fostering a supportive environment for personal growth and healing.
- Spearheaded outreach initiatives aimed at connecting underserved populations with mental health services and resources.
- Developed effective crisis intervention plans, quickly deescalating high-stress situations to ensure patient safety.
Peer Support Specialist
Butte County Behavioral Health
Chico, CA
01.2023 - 05.2024
- Served as a role model for clients, sharing personal experiences of recovery and resilience.
- Assessed client progress regularly, adjusting support strategies as needed to promote continued growth and success.
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Assisted clients in setting realistic goals and provided support during their journey towards achieving them.
- Developed trusting relationships with clients by maintaining confidentiality, respect, and non-judgmental attitudes.
- Maintained accurate documentation of client interactions, supporting case management efforts.
- Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
Domestic Violence Case Manager /House Manager
Westside Domestic Violence
Glenn County
12.2020 - 01.2023
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
Education
Adult Education
Orland, CASkills
- Clinical documentation
- Addiction therapy
- Relapse prevention
- Recovery strategies
- Self-care promotion
- Behavior modification
- Excellent communication
- Teamwork
- Trauma-informed care
- Organizational skills
- Bilingual in Spanish
Languages
English Spanish
Native or Bilingual
Timeline
Behavioral Health Counselor
Butte County Behavioral Health
05.2024 - Current
Peer Support Specialist
Butte County Behavioral Health
01.2023 - 05.2024
Domestic Violence Case Manager /House Manager
Westside Domestic Violence
12.2020 - 01.2023
Adult Education