Leticia Barnes
Boise,ID
Summary
Highly dedicated and seasoned professional with over 15 years of customer service. Excel at building strong customer relationships. Skilled in handling high volume sections and fast-paced environments. Strive to maintain a positive dining experience.
Overview
7
7
years of professional experience
Work History
Project Billing Specialist
Ardurra
Meridian , ID
06.2025 - Current
- Coordinated with project managers to clarify billing details and ensure timely invoicing.
- Assisted in preparing accurate billing documentation for client projects and services to facilitate prompt payments.
- Communicated with clients to resolve billing inquiries and discrepancies, enhancing client satisfaction.
- Processed payments and tracked outstanding invoices for various projects.
- Supported the financial team in generating monthly billing reports for projects.
Server
13th Street Pub and Grill
Boise, ID
05.2023 - 12.2025
- Delivered outstanding customer service in fast-paced dining environment, enhancing guest experiences.
- Provided exceptional service to high volume of daily customers.
- Ensured customer satisfaction through attentive service and prompt responses to inquiries.
- Demonstrated enthusiasm and in-depth knowledge of restaurant's menu and products, guiding customer selections.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Server/Manager
Gramercy Pub and Grill
Meridian, Idaho
09.2018 - 10.2022
- Supervised daily operations for a busy pub and grill environment.
- Managed staff schedules to optimize coverage during peak hours, ensuring service efficiency.
- Trained new servers on menu items and customer service standards to enhance guest experience.
- Addressed customer inquiries and resolved issues promptly and professionally.
- Fostered positive work culture through team-building initiatives and regular meetings to boost team morale.
Education
Esthetics License -
Oliver Finley
01.2017
Skills
- Contract negotiation
- Time management
- Customer service
- Verbal and written communication
- Analytical skills
- Conflict resolution
- Active listening
Timeline
Project Billing Specialist
Ardurra
06.2025 - Current
Server
13th Street Pub and Grill
05.2023 - 12.2025
Server/Manager
Gramercy Pub and Grill
09.2018 - 10.2022
Esthetics License -
Oliver Finley