Leticia Beltran-Ruiz
North Las Vegas,NV
Summary
Adept at enhancing customer satisfaction and streamlining operations, I leveraged my bilingual skills and expertise in supply inventory management at Yard House to significantly improve kitchen efficiency. My proactive approach in adopting cleaning techniques and guest relations ensured top-notch service delivery, contributing to a notable increase in guest satisfaction ratings. I am a responsible and reliable worker, who also has great work ethic. I always like to challenge myself in order to further learn new abilities. I am a quick learner and am able to adapt to any situation as needed.
Overview
19
19
years of professional experience
Work History
Line Cook
Yard House
04.2016 - Current
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
Line Cook
Cheesecake Factory Inc
02.2013 - 04.2016
- Grilled meats and seafood to customer specifications.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Plated and presented all dishes to match established restaurant standards.
- Checked food temperature regularly to verify proper cooking and safety.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Verified proper portion sizes to consistently attain high food quality standards.
Housekeeper
Silver State Health
01.2010 - 02.2013
- Dusted picture frames and wall hangings with cloth.
- Verified cleanliness and organization of storage areas and carts.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Adhered to professional house cleaning checklist.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Laundry Attendant
Jerry Nugget Casino
01.2006 - 09.2009
- Operated traditional and computer-operated washers and dryers while observing all safety protocols.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Collected soiled linens and clothing and pretreated stains.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Examined dried clothes to identify stains, tears and issues.
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
Education
No Degree - English Language And Literature
College of Southern Nevada
Las Vegas, NV05.2004
High School Diploma -
Cobaes 25
Sinaloa, MX01.2001
Skills
- Cleaning techniques
- Supply Inventory Management
- Guest Relations
- Infection Control
- Laundry Management
- Customer Service
- Fluent in Spanish and English
- Quality Assurance
- Residential Cleaning
- Ingredient Preparation
- Line Management
- Server Communication
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Line Cook
Yard House
04.2016 - Current
Line Cook
Cheesecake Factory Inc
02.2013 - 04.2016
Housekeeper
Silver State Health
01.2010 - 02.2013
Laundry Attendant
Jerry Nugget Casino
01.2006 - 09.2009
No Degree - English Language And Literature
College of Southern Nevada
High School Diploma -
Cobaes 25
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